Michael Long
Sydney,NSW
Summary
A forward-thinking and versatile Australian IT professional, Michael Long brings an array of skills in Systems Design, Software Development, and IT Management. With a record of leadership and problem-solving across various industries, Michael's breadth of experience showcases adaptability, technological innovation, and a profound commitment to customer satisfaction.
Overview
17
17
years of professional experience
Work History
Senior Data Centre Engineer
NextDC
01.2011 - 12.2022
- Spearheaded data center operations at an ASX 100-listed tech leader, driving business transformation through cutting-edge solutions.
Senior Team Leader
Fresh Roasted Hosting
01.2018 - 12.2018
- Elevated customer service by delivering high-end web hosting solutions, enhancing both performance and value for clients.
Senior Team Leader
Flipper Host
01.2017 - 12.2017
- Led a global team, orchestrating complex hosting solutions, including VPS and dedicated servers, achieving robust growth.
Assistant Team Leader
OZ Servers
01.2014 - 12.2017
- Pioneered local, quality hosting solutions with unfailing Australian support, contributing to the company's exceptional reputation.
Chief Executive Officer
VPS Latch
01.2009 - 12.2013
- Founded and directed a global managed hosting service, consistently delivering quality, accessibility, and market-competitive pricing.
Pizza Maker
Pizza Hut
01.2006 - 12.2008
- Embarked on a culinary journey with one of the world's leading pizza brands, mastering craft and customer engagement.
Education
High School Diploma -
Everton Park State School
Brisbane, QLD12.2009
Skills
- Customer Engagement: Built lasting relationships through responsive and empathetic interactions
- Leadership: Guided and mentored teams, fostering a culture of collaboration and innovation
- Technical Proficiency: Applied extensive knowledge of computing and networking technologies to solve complex challenges
- Conflict & Complaint Resolution: Expertly navigated disputes, ensuring client satisfaction and preserving business integrity
- Multitasking: Effectively juggled multiple responsibilities, consistently meeting deadlines and exceeding expectations
Timeline
Senior Team Leader
Fresh Roasted Hosting
01.2018 - 12.2018
Senior Team Leader
Flipper Host
01.2017 - 12.2017
Assistant Team Leader
OZ Servers
01.2014 - 12.2017
Senior Data Centre Engineer
NextDC
01.2011 - 12.2022
Chief Executive Officer
VPS Latch
01.2009 - 12.2013
Pizza Maker
Pizza Hut
01.2006 - 12.2008
High School Diploma -
Everton Park State School
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