Michael Summers
Sydney,Australia
Summary
Self-motivated and personable professional with over 8 years of experience in disability employment, specialising in creating inclusive and accessible work environments. Known for being professional, thorough, precise, and conscientious, I have a proven track record in leading initiatives that increase employment opportunities and remove barriers for individuals with disabilities.
As a passionate sports lover, I am particularly enthusiastic about creating more opportunities for people with disabilities to participate in sports. I am committed to leveraging my skills and experience to develop and promote inclusive sports programs that provide equal opportunities for all individuals to enjoy and benefit from physical activity.
Overview
8
8
years of professional experience
Work History
Partnerships Manager
Jigsaw
2023.08 - Current
- Led the training, supervision, and management of partners’ hub management teams
- Oversaw the setup, opening, and growth phases of new hubs
- Conducted regular check-ins with partners, providing necessary support
- Fostered relationships with subject matter experts at Jigsaw and within partner operations
- Provided oversight and direction to partners in response to incidents within the hub
- Supported partners in identifying prospective customers and developing community connections
- Achievements: Successfully opened two partner hubs in Inglenburn, NSW, and Albury, NSW
- Secured foundation clients for both partners.
Senior Associate, Disability and Inclusion
NSW Department of Premier and Cabinet
2022.08 - Current
- Supported the rollout and delivery of “Disability Confidence Recruiter” training
- Engaged with various business areas and key stakeholders to improve the recruitment process for people with disabilities
- Provided guidance and coaching to business partners and hiring managers
- Managed the "Stepping Into" winter internship program.
Transitions Coordinator
Jigsaw
2019.10 - Current
- Delivered effective transitions for people with disabilities into mainstream workplaces
- Provided feedback and recommendations to adapt the transition process
- Created case studies of successful transitions
- Identified and scoped job opportunities suitable for Jigsaw trainees
- Matched individuals with opportunities aligned with their skills and interests
- Provided support to employment partners and on-site/remote support to Jigsaw graduates and managers
- Managed and maintained Jigsaw’s online Connect platform
- Achievements: Successfully placed and supported 12 Jigsaw graduates into employment opportunities since March 2021
- Developed and launched Jigsaw’s employment portal, Jigsaw Connect
- Supported partnerships with St Vincents Hospital, Sydney, and the Department of Premier and Cabinet, NSW.
Team Lead
Jigsaw
2017.03 - 2019.10
- Directed and supervised a team of 40 adults with various disabilities in digitizing confidential documents
- Delivered superior training and leadership to teams
- Managed team rosters and developed learning plans
- Liaised with families and external services to assist trainees
- Achievements: Delivered digitization contracts ahead of schedule with an accuracy rate of over 95%
- Six trainees from my team were offered their first paid position within Jigsaw
- Ten trainees from my team were selected to work on a large off-site contract with BT Finance.
Senior Trainer
Jigsaw
2016.09 - 2017.03
- Provided direct training and support to all trainees
- Ran one-to-one and group training sessions to improve trainees' productivity and accuracy
- Provided all aspects of personal care, mealtime assistance, and behavioral management.
Education
Diploma of Community Sector Management -
KAL Training
09.2023
Diploma of Human Resource Management -
TAFE Online
05.2024
Skills
- Customer Service
- Ability to Multitask
- Adaptability
- Microsoft Excel
- Teamwork
- Microsoft Office
- Customer Engagement
- Partnership Development
- Stakeholder Management
- Training and Development
- Employee Coaching and Mentoring
- Team Development
- Staff Management
- Task Delegation
Additional Qualifications
- Senior First Aid Certificate, 2020
- Working with Children Check, 2020
- Anaphylaxis Shock Training, 2020
- National Police Check, 2020
- Statement of Attainment, Mental Health First Aid, 2019
References
Available upon request
Timeline
Partnerships Manager
Jigsaw
2023.08 - Current
Senior Associate, Disability and Inclusion
NSW Department of Premier and Cabinet
2022.08 - Current
Transitions Coordinator
Jigsaw
2019.10 - Current
Team Lead
Jigsaw
2017.03 - 2019.10
Senior Trainer
Jigsaw
2016.09 - 2017.03
Diploma of Community Sector Management -
KAL Training
Diploma of Human Resource Management -
TAFE Online
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