Michael R. Paz
Lynwood,W.a
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Dependable automotive professional with expertise in repairing and maintaining diverse vehicle components and systems. Good troubleshooting and planning abilities with superior work ethic. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Automotive Master Technician
MAZDA
02.2023 - Current
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Senior General Technician
VOLKSWAGEN
01.2021 - 01.2023
- Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Automotive Master Technician
Eropianaffair
01.2019 - 01.2021
- European affair
- Definition: independent workshop
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Master Mechanical Technician
Kings Cars Pty Ltd, Dealer
01.2018 - 01.2019
- Assembled and disassembled equipment to perform repairs and maintenance.
- Resolved mechanical issues using both technical and manual skills.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Identified mechanical problems and determined best solutions for correction.
Team Leader - Service Delivery
Fast Auto Technic Inc
01.2014 - 01.2016
- Evaluated customer needs and feedback to drive product and service improvements.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Devised and implemented processes and procedures to streamline operations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted regular reviews of operations and identified areas for improvement.
Team Leader
Lexus Al-Futtaim Motors
01.2013 - 01.2014
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Team Leader
BMW / Rolls Royse Abu-Dhabi Motors
01.2011 - 01.2013
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Workshop Supervisor
NSD Servcie Corp
06.2006 - 02.2011
- Kept team members on task with hands-on supervision and coaching.
- Maintained neat and clean work areas to maximize efficiency and safety.
- Controlled costs by effectively managing supplies and labor hours.
- Implemented preventive, corrective and predictive maintenance policies.
- Developed and implemented new procedures to increase productivity and constructiveness.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Inspected completed work to verify quality standards and compliance with criteria.
- Scheduled job assignments for staff to monitor progress and performance.
Education
Graduate - Elementary Education
Elemtary Graduate
Philippines03.1989
High School Diploma -
Roosevelt College
Philippines03.1993
Skills
- Technical information
- Repair manual
- Universal diagnostic tools
- Electronic testing tools
- BMW diagnostic tool
- Techstream scan tool
- Electrical Failure Repairs
- System Repairs
- Inspecting Vehicles
- Strong Work Ethic
- Problem-Solving
- Engine Rebuilds
- Engine Repair
- Heating and Air Conditioning
- Maintenance Scheduling
- Calibrating Instruments
- Safety Awareness
- Road-Worthiness Evaluations
- Diagnostic Abilities
- Soldering Skills
- Hand and Power Tools
- Electrical Repair Procedures
- Coolant System Control
- Suspension Systems
- Transmissions
Accomplishments
- New product information 488 GTB Ferrari
- Ferrari web base training
- New product information for Maserati Ghibli/Quatroporte
- BMW web base training
- Electrical diagnosing procedure for Lexus
- General Senior technician
- Michael Ricafort Paz
Additional Information
- Passport: , P5756322A
- License: N02-08-008367
- SSS: 33-4123416-3
- Aus drv license 039040443
Timeline
Automotive Master Technician
MAZDA
02.2023 - Current
Senior General Technician
VOLKSWAGEN
01.2021 - 01.2023
Automotive Master Technician
Eropianaffair
01.2019 - 01.2021
Master Mechanical Technician
Kings Cars Pty Ltd, Dealer
01.2018 - 01.2019
Team Leader - Service Delivery
Fast Auto Technic Inc
01.2014 - 01.2016
Team Leader
Lexus Al-Futtaim Motors
01.2013 - 01.2014
Team Leader
BMW / Rolls Royse Abu-Dhabi Motors
01.2011 - 01.2013
Workshop Supervisor
NSD Servcie Corp
06.2006 - 02.2011
Graduate - Elementary Education
Elemtary Graduate
High School Diploma -
Roosevelt College