Michael Virgona
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Summary
Results-driven Dairy Supervisor with proven expertise in team leadership, product quality assurance, and exceptional customer service. Committed to mentoring team members and ensuring operational excellence.
Overview
7
7
years of professional experience
Work History
Dairy Supervisor
Coles Supermarket
Melbourne
09.2017 - 01.2025
- Supervised dairy department operations, ensuring adherence to product quality standards for customer satisfaction.
- Supervised and coordinated the daily activities of dairy production personnel.
- Trained and mentored team members in best practices for dairy handling, fostering a knowledgeable workforce.
- Evaluated employee performance and provided actionable feedback, maintaining high quality standards in operations.
- Assisted customers with product inquiries and provided exceptional service experience.
Education
Some College (No Degree) -
Mckillop College
Melbourne, VICSkills
- Dairy production
- Quality assurance
- Sanitation protocols
- Inventory management
- Team leadership
- Employee training
- Customer service
- Decision making
- Critical thinking
- Time management
Timeline
Dairy Supervisor
Coles Supermarket
09.2017 - 01.2025
Some College (No Degree) -
Mckillop College