Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams through strong relationships and a culturally safe space.
Overview
38
38
years of professional experience
Work History
Senior Manager P&C-Chief of Relationships-Ops
Stronger Smarter Institute
09.2018 - Current
High level strategic advice to CEO, Manager, team and stakeholders
Contributes to the strategic goals and operational activities primarily through project development and management of leadership programs.
Lead, manage and coordination of programs from start to finish and other related institute programs and activities by developing and maintain strong, positive relations between the Institute, schools and communities across Australia.
Coordinate project development and management including leadership program activities including program development, organisation and facilitation.
Lead, manage and coordinate by developing and strengthening partnerships and relationships with participants, providing cohort management and network support with schools, regional partners and Indigenous Community leaders.
Lead and manage program applications, contribute to data collection and reporting and assist with the preparation of reports to board member, funders and other stakeholders.
Develop and monitor program budgets (in collaboration with finance) and contribute to the development and implementations of appropriate procedures and systems, including financial, administrative and reporting procedures – manage invoicing for regional coordinators in regional programs and national programs for finance officer
Contribute to the implementation of evaluation tools by developing participant detail spread sheets and emails to participants introducing surveys.
Contribute to the Institute’s communication and marketing plan including emails, newsletter articles and reports
Contribute to a positive, supportive work environment and actively contribute to ensuring a RICH environment
Provide high-level advice to CEO, Service Delivery Director, team and stakeholders regarding school and community needs, perspective and protocols.
Participate in performance management processes, professional learning and provide regular feedback and support to others.
Managing and leading other staff as required ensuring the SSI functions in an efficient manner.
Support team with document preparation and review as required for project work to high professional standards
Delivering the Stronger Smarter Institute’s programs and related activities:
Contributed to Program promotion and marketing to potential participants
Contributed to Program development, content and materials evaluation
Contributes to Participant support and cohort management
Contributes to Case Study’s
Contributes to budget resource allocation and monitoring
Contributes to quality control
Contributes to key relationship and partnership management –departments of education within Government; our partners in the higher sectors and our commercial clients
Team Leader Service Delivery
Stronger Smarter Institute
01.2017 - 01.2018
Contributes to Leading, manage coordination of the Facilitative leadership programs including; program development, content, materials, evaluation and revision
Contributes to program facilitation and participant support, coaching and mentoring
Contributes to recruitment, training, induction and support for new facilitators.
Contributes to program updates and revision
Contribute to collaborating with the manager of Evaluation and Development on data collection and analysis, feedback, research and the preparation of communications that inform funders, supporters and alumni of the Institute’s success.
Contributed and imputed to external funding reports and acquittals e.g.: QGC, MATSITI, RSAS
Contributing and responding direct to online enquires.
Responsible for delivering professional programs in a timely manner by program management, high level relationships and high level communicating with core business – regional, national and facilitators programs.
Contributed to planning, organising and co-facilitated in Workplace Programs
Contributes to developing scheduling Service delivery programs, including diary entries to internal team and intranet
Contributes to organising and facilitating school, education departments one and two day professional developments days.
Co-facilitated and promoted Institute and programs on an international level
Senior Program Coordinator
Stronger Smarter Institute
01.2017 - 01.2017
Program Coordinator
Stronger Smarter Institute
01.2013 - 01.2017
Senior Community Relations Officer
Stronger Smarter Institute (formally known as Indigenous Education Leadership Institute) – QUT – Caboolture and Kelvin Grove QLD
01.2009 - 01.2013
Develop and maintain strong, positive relationships between SSI and Schools and communities across Australia
Provide high-level advice to the CEO regarding community needs, perspective and protocols
Co-ordinate the participation of Indigenous community members in SSLP
Support the professional development, mentoring and networking of Indigenous teacher aides, parents and community members through SSLP
Co-ordinate project development and management including leadership program activities including program development, organisation and facilitation.
Provide cohort management and network support
Manager program applications, data collection and reporting
Contribute to the implementation of the HERBI
Develop and monitor program budgets in collaboration with the finance manager
Contribute to the institute’s communication and marketing plan including emails, newsletter articles and reports
Assist with preparation of reports to funders and stakeholders
Participate in the Institute’s strategic planning and implement strategies to meet strategic goals and objectives
Contribute to the development and implementation of appropriate procedures and systems, including financial and administrative procedures and reporting requirements
Contribute to a positive, supportive work environment and actively contribute to ensuring a Stronger Smarter RICH environment
Participate in performance management processes, professional learning and provide regular feedback and support to others.
Represent SSI at meetings, forums and events held for the Indigenous organisations and communities.
Support team with document preparation and review as required for project work to high professional standards
Assist with preparation of board papers and organisation of board meetings.
Comply with occupational health and safety, anti-discrimination, equal opportunity and other legislative requirements in accordance with the parameters of the position.
Undertaking a wide range of general secretarial duties for the Executive Director
Managing IELI finances
Managing IELI Human Resources
File management on TRIM
Administration Officer
Education Queensland - Cherbourg State School - Cherbourg Qld
01.1997 - 06.2005
Providing initial contact for students, parents and visitors to school
Communicating with Principal, school staff, parents, students, Education Queensland personal, government department representatives, Indigenous community elders and representatives.
Managing and responding to a range of enquires
Planning and organising diaries and meetings
Managing and prioritising correspondence including emails.
Undertaking a wide range of secretarial and general office duties including media
Managing whole school finance
Managing SMS – student management system
Teacher Aide
Education Queensland - Cherbourg State School - Cherbourg Qld
01.1994 - 01.1997
Undertaking teacher aide duties
Teaching students in small groups
Liaising with parents and community members
Assistant Director / Group Leader
Gundoo Day Care Centre – Cherbourg QLD
01.1989 - 01.1994
Staff management
Timetabling
Parent and community liaising
Supervisor for up to 40 children / day, 5 days a week
Student programming
Kalamazoo book keeping
Office duties
First Aide
Teacher Aide
Unndennoo Kindergarten - Maryborough Qld
01.1988 - 01.1988
Undertaking teacher aide duties
Teaching students
Liaising with parents and community members
Education
CERT IV Training And Assessment - Training and Assessment
Pro System Training Services
Brisbane, QLD
12.2015
Skills
High level project management
Highly developed interpersonal skills
Strong relationship building
Ability to work as part of a team as well as being able to work independently and efficiently
Highly self motivated, pro-active and innovative team member
Good time management skills with the ability to prioritise tasks and coordinate a range of competing work demands to achieve specific objectives within agreed timeframes
High levels of written and oral communication skills & negotiation skills
An understanding of the issues affecting Aboriginal and / or Torres Strait Islander people; and an ability to communicate sensitively and effectively with Aboriginal and / or Torres Strait Islander people
Operations management
Cross-functional collaboration
Cross-functional team coordination
Timeline
Senior Manager P&C-Chief of Relationships-Ops
Stronger Smarter Institute
09.2018 - Current
Team Leader Service Delivery
Stronger Smarter Institute
01.2017 - 01.2018
Senior Program Coordinator
Stronger Smarter Institute
01.2017 - 01.2017
Program Coordinator
Stronger Smarter Institute
01.2013 - 01.2017
Senior Community Relations Officer
Stronger Smarter Institute (formally known as Indigenous Education Leadership Institute) – QUT – Caboolture and Kelvin Grove QLD
FBC (Franchise Business Consultant) at Soccer Shots Franchising/Stronger Youth BrandsFBC (Franchise Business Consultant) at Soccer Shots Franchising/Stronger Youth Brands