Michal Anathasia Kafiar

• Cleaned guest rooms, including vacuuming carpets and dusting furniture.
• Maintained cleaning cart with supplies, such as fresh linens and towels.
• Replenished room amenities according to established guidelines.
• Checked rooms to ensure they met standards for cleanliness and tidiness.
• Followed safety procedures when using chemical cleaners and power equipment.
• Organized storage areas for efficient access to materials and supplies.

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• Participated in team-building to strengthen relationships among volunteers.
• Created monthly reports on hub performance metrics such as customer satisfaction scores, delivery times, and order accuracy.
• Resolved client complaints promptly and professionally.
• Promptly served food and drinks to guests in a timely manner.
• Developed and implemented case management strategies to ensure client needs were met.
• Maintained detailed records of client information, progress notes.
• Ensured compliance with relevant regulations, policies, procedures, and standards of practice.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Provided assistance to staff in the daily operations of the organization.
• Assisted with fundraising efforts, including event planning and donor outreach.
• Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
• Assisted clients with job searches, budgeting, parenting skills, housing resources and other social services as needed.
• Developed relationships with local agencies to ensure access to necessary services for clients.
• Coordinated referrals for mental health counseling, substance abuse treatment and other community resources.