Michele Levido
Mona Vale,NSW
Summary
My experience over the previous 30 years has given me a thorough grounding in business administration and support. A strong background in computer operation has given me competence on both PC and Mac systems and software. I am a fast learner and able to adapt to unfamiliar software quickly. I have strong communications skills and enjoy customer service. I have a proven ability to plan and implement systems and procedures, I am well-organised and particular about detail and accuracy. I believe these skills make me suitable to a wide range of administrative positions across most industries. Administrative professional with comprehensive background in office management and support. Known for reliability and adaptability, consistently ensuring smooth operations and effective team collaboration. Expertise in scheduling, document handling, and communication.
Overview
36
36
years of professional experience
Work History
Administration Assistant
Captain Cook Electrical
08.2019 - Current
- Managed business operations effectively using Service M8 and Xero software.
- Handled financial transactions for payables and receivables.
- Scheduled jobs efficiently while managing call routing processes.
- Diary management.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
Sales, Administration, Reception
Sydney Commercial Kitchens
05.2015 - 03.2019
- Originally a reception, data entry position, my role expanded to include MYOB accounts, and then sales in May 2018
- I received internet or telephone sales enquiries, prepared quotes, placed sales orders, and shipped products
- I also looked after warranty claims, spare parts and servicing, coordinating, purchase and distribution of parts and service
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Medical Receptionist and Administration
Gastroenterologist
02.2015 - 05.2015
Virtual Reception
Plumbing Services
03.2014 - 02.2015
Accounts Administrator
Machinery & Party Hire Business
03.2012 - 02.2014
Accounts / Administration
MCS Group
10.2010 - 01.2012
Administration Director
Premier Print Pty Ltd
02.1995 - 07.2010
IT Support Operator
Warringah Shire Council
03.1989 - 09.1994
Education
Bookkeeping Certificate -
Northern Beaches TAFE
Seaforth, NSW01.1997
Electronic Data Processing Certificate -
Williams Business College
Sydney01.1988
Higher School Certificate -
St Luke's Grammar School
Sydney01.1987
Skills
- Office administration
- Administrative support
- MYOB
- Xero
- Service M8
- Remote
- Data entry
- Scheduling
- Scheduling appointments
- Telephone reception
- Confidential document control
- Customer relations
- Office management
- Appointment scheduling
- Accounts payable, receivable & reconciliation
- Payroll
- Data organisation
- Account reconciliation
- Staff management
- Bookkeeping
Personal Information
Marital Status: Married with 3 Adult children.
Hobbies and Interests
- Spending time with family and friends.
- All sports
Timeline
Administration Assistant
Captain Cook Electrical
08.2019 - Current
Sales, Administration, Reception
Sydney Commercial Kitchens
05.2015 - 03.2019
Medical Receptionist and Administration
Gastroenterologist
02.2015 - 05.2015
Virtual Reception
Plumbing Services
03.2014 - 02.2015
Accounts Administrator
Machinery & Party Hire Business
03.2012 - 02.2014
Accounts / Administration
MCS Group
10.2010 - 01.2012
Administration Director
Premier Print Pty Ltd
02.1995 - 07.2010
IT Support Operator
Warringah Shire Council
03.1989 - 09.1994
Electronic Data Processing Certificate -
Williams Business College
Higher School Certificate -
St Luke's Grammar School
Bookkeeping Certificate -
Northern Beaches TAFE
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