MICHELE MOORFOOT
Williamstown,SA
Summary
I am a hardworking, competent and motivated individual who is reliable and adaptable. I am a multitasker with the ability to handle numerous workplace responsibilities with accuracy and efficiency. I am looking to obtain a position that utilises my current skills and experiences whilst providing ample opportunity for growth and advancement.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Cash Transit Officer
Security Specialist Global
09.2022 - Current
- Transportation of large sums of cash & ensuring all security measures are adhered to.
- Liaising with key stakeholders.
- Providing excellent customer service.
- Cash handling and counting.
- Making bank deposits.
- Adhering to strict schedules & meeting deadlines.
- Key Responsibilities
Supervisor / Cleaner
Ezko (previously ISS)
12.2012 - 09.2022
- Supervising a team of approximately 10 team members.
- Managing stock orders, staff leave requests & rostering.
- Cleaning, stocking and supplying designated facility areas (including, but not limited to; dusting, mopping, sweeping & restroom cleaning)
- Performing and documenting routine inspection and maintenance activities.
- Maintaining a high level of precaution while cleaning costly and delicate articles
- Using chemicals in a safe manner e.g. to clean, disinfectant and deodorise restrooms
- Assisting businesses & cafes with rubbish removal e.g. table cleaning, wiping down tables and maintaining a sanitary environment
- Taking part in fire & emergency response training every 6 months
- Liaising with members of the public, business owners, security and stakeholders daily
- Operating two-way radio transceivers between business owners / security guards
- Key Responsibilities
Security Guard
Wilson Security
12.2012 - 09.2022
- Providing protection of property of the business and maintaining a safe and enjoyable environment.
- Being alert and vigilant of surroundings, patrolling the property, monitoring surveillance equipment
- Permitting entry, inspecting buildings and reporting any irregularities
- Preventing risks, deterring crimes and remaining vigilant for looming danger
- Restraining offenders and reporting offences to legal authorities
- Operating two-way radio transceivers
- Assisting lost children & providing the public with directions
- Responding quickly to potential crowd control issues and providing escorts where required
- Monitoring entry and exit points to specific areas of the business / venue
- Receiving and acting on complaints from patrons in line and adhering to established policies and procedures
- Ensuring that no prohibited items or behavior are tolerated within the premises
- Ensuring that occupational health and safety rules are adhered to
- Providing first aid when required
- Conducting routine bag inspections
- Key Responsibilities
Security Guard / Crowd Control
Weslo Security
11.2001 - 01.2011
- Providing protection of people and property within a hospital setting
- Safely evaluating risks & situations that may be potentially harmful and intervene when necessary
- Implementing preventative measures so as to ensure that buildings, people, and property remain safe from imminent harm
- Proactively watching for suspicious behaviour to protect patients, staff & visitors
- Securing buildings and grounds in order to ensure that security measures are properly undertaken
- Maintaining accurate records of all events, activities and incidents
- Providing quick responses to fire/security alarms, anti-social behaviour, room lockouts and providing basic first aid
- Monitoring security systems / footage and alerting authorities when deemed appropriate
- Crowd controlling at music events
- Managing potential troublesome and intoxicated individuals by escorting them out of events
- Key Responsibilities
- Key Responsibilities – continued
Education
Certificate III - Hospitality
Tafe SA
01.2011
Certificate III - Security Operations
Marksman Security Training
01.2001
Skills
- Exceptional customer service
- Excellent communication skills, including delivery of information, negotiation, effective questioning and effective listening
- Ability to detain individuals when necessary
- Ability to sit, stand and walk for long shifts
- Excellent Time management
- Stakeholder management
- Dedication and ability to work under pressure
- Resilient & adaptive
- Positive & attentive
- Crowd control & dispute resolution skills
- Patient, flexible & understanding
- Leadership experience
- Supportive & caring
- Honest & reliable
- Organisational know-how
- Willingness to learn new skills
- Self-management skills
Certification
- 2022 First Aid Certificate FirstAidPro
- 2020 COVID Marshall Training
- 2018 White Card – PADI RTO
- 2008 Provide responsible service of alcohol – Tafe SA
Timeline
Cash Transit Officer
Security Specialist Global
09.2022 - Current
Supervisor / Cleaner
Ezko (previously ISS)
12.2012 - 09.2022
Security Guard
Wilson Security
12.2012 - 09.2022
Security Guard / Crowd Control
Weslo Security
11.2001 - 01.2011
Certificate III - Hospitality
Tafe SA
Certificate III - Security Operations
Marksman Security Training
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