Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Stefan

Brisbane,QLD

Summary

Results-driven Executive Assistant with experience supporting a Global Executive with a multi disciplinary portfolio. Adept at managing complex calendars, coordinating high-level meetings, and streamlining operational processes to enhance executive productivity. A trusted strategic partner with strong business acumen, discretion, and a proactive approach to problem-solving. Experienced in sales support and client relationship management, effectively liaising with stakeholders and assisting in business development initiatives. Exceptional communicator skilled in executive correspondence and cross-functional collaboration, ensuring seamless interactions between executives, teams, and external partners.

Overview

14
14
years of professional experience

Work History

Executive Coordinator to Group Executive - Global

THIESS
10.2022 - Current
  • Executive calendar management for Group Executive - Transformation, People & Brand (Global)
  • Strategic planning & support
  • Drafting Executive level written communications including emails, LinkedIn and speeches
  • Travel & Event coordination
  • Project Management
  • Confidential Communications between the Thiess Group of companies
  • Process Optimisation
  • Stakeholder & vendor management
  • Expense & Budget Management
  • Microsoft Office Suite

Waitress

LA LUNE WINE CO
01.2021 - 10.2022

Assistant Team Leader

FLIGHT CENTRE TRAVEL GROUP
04.2016 - 01.2021
  • Manage staff and store
  • Responsible for training and upskilling of junior consultants
  • Handling customer complaints and booking errors
  • Financial reporting by way of; profit and loss statements, debit ledgers, cashflow reporting and setting consultant sales targets

Travel Consultant

FLIGHT CENTRE TRAVEL GROUP
03.2014 - 04.2016
  • Customer facing sales role working to strict performance based KPI’s
  • Consulting with customers through quoting and invoicing and booking process
  • Liaising with suppliers to stay up to date on destination and product offerings
  • Use of GDS Systems to book and manage flight itineraries

Floor Manager

CAFE MONDIAL
02.2011 - 03.2014

Education

Queensland Certificate of Education -

Brisbane State High School
01.2007

Bachelor of Mass Communication - Public Relations

Queensland University of Technology
01.2013

Certificate 3 in Travel - undefined

Franklin Scholar

The Productive EA certificate - Strategic Partner Essentials certificate

The EA Institute
01.2024

Skills

  • Executive level support
  • Communication
  • Confidentiality
  • Cross functional collaboration
  • Internal & external stakeholder relations
  • Sales
  • Meeting coordination
  • Team collaboration

Timeline

Executive Coordinator to Group Executive - Global

THIESS
10.2022 - Current

Waitress

LA LUNE WINE CO
01.2021 - 10.2022

Assistant Team Leader

FLIGHT CENTRE TRAVEL GROUP
04.2016 - 01.2021

Travel Consultant

FLIGHT CENTRE TRAVEL GROUP
03.2014 - 04.2016

Floor Manager

CAFE MONDIAL
02.2011 - 03.2014

Certificate 3 in Travel - undefined

Franklin Scholar

The Productive EA certificate - Strategic Partner Essentials certificate

The EA Institute

Queensland Certificate of Education -

Brisbane State High School

Bachelor of Mass Communication - Public Relations

Queensland University of Technology
Michele Stefan