MICHELE TRAN
Sydney,NSW
Summary
Experienced in a fast-paced office environment, I have developed strong organizational and coordination skills that will facilitate a seamless transition into a new field. Proficiently managing schedules, handling correspondence, and providing effective support for team projects have been key aspects of my role. Now, I am enthusiastic about utilising these valuable transferable skills to contribute and achieve impactful results in a different industry.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
ProActive Psychology
09.2023 - 09.2024
- Greeted all clients in a warm and friendly manner and providing excellent customer service
- Managed appointment scheduling, client inquiries, and administrative tasks, ensuring smooth daily operations
- Received payments, created invoices and followed up outstanding invoices
- Liased with school counsellors, occupational therapists and doctors to ensure a high standard of mental health care for clients
- Assisted with administrative tasks such as answering phones, responding to emails, and maintaining records
- Collaborated with psychologist and administrative team to ensure smooth operations
Academic Tutor
PEAK Tuition
02.2023 - 12.2023
- Effectively collaborated and communicated with parents and students in understanding their goals for each subject
- Created a positive and supportive learning environment by actively listening and providing constructive feedback, resulting in overall student satisfaction
- Collaborated with teachers and parents to identify specific areas of improvement for students, leading to a 40% increase in student engagement and participation
- Demonstrated exceptional communication skills, explaining complex concepts clearly
Education
Bachelor of Psychology (Honours) - Psychology
University of Sydney
Sydney01-2027
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Problem-solving
- Teamwork and collaboration
- Time management
- Multi-Tasking
- Microsoft Office Suite
- Dedicated team player
Timeline
Administrative Assistant
ProActive Psychology
09.2023 - 09.2024
Academic Tutor
PEAK Tuition
02.2023 - 12.2023
Bachelor of Psychology (Honours) - Psychology
University of Sydney
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