Michell Mclennan

General Cleaning,sanitising,ordering amenities,reporting to management

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Handled equipment, chemicals, and materials properly and with caution.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Emptied trashcans and transported waste to collection areas.
• Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
• Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
• Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
• Provided assistance to other staff members with cleaning of difficult areas.
• Organized and used industrial cleaning products following strict safety procedures.
• Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
• Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
• Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
• Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
• Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
• Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
• Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
• Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
• Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
• Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
• Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
• Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
• Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
• Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Supervised supplies in inventory and submitted reorder requests.

Develop and update hospitality industry knowledge,Provide quality customer service,Work with colleagues and customers,Work in a socially diverse environment, Follow health, safety and security procedures,Follow workplace hygiene pricedures,Provide and coordinate hospitality service

• Completed daily tasks accurately and on-time to support shop needs.
• Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
• Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
• Provided excellent customer service, promptly addressing inquiries and resolving issues.