Overview
Work History
Education
Skills
Timeline
Generic

Michelle Alexander

Victor Harbor,SA

Overview

18
18
years of professional experience

Work History

Lighting Showroom Manager

Laser Electrical Swan Hill
Swan Hill
09.2005 - 10.2019
  • Oversaw daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.
  • Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom
  • Boosted customer satisfaction ratings through attentive service, addressing concerns promptly, and resolving issues
  • Developed strong relationships with vendors, negotiating favorable terms and securing exclusive product lines for the showroom.
  • Managed custom projects by completing initial quotes, design and sample requests.
  • Managed inventory levels for optimal stock availability, resulting in reduced backorders and customer wait tim
  • Solved customer complaints with timely and effective solutions, maintaining positive reputation in market.
  • Oversaw daily operations, including opening and closing procedures, cash handling, and ensuring compliance with safety regulations.

Retail Sales

Clarkes Gifts
Swan Hill
09.2003 - 09.2005
  • Maximized productivity by efficiently multitasking, handling appointments, walk-in clients, and retail sales simultaneously.

New Homes Consultant

Dennis Family Homes
Swan Hill, VIC
04.2002 - 07.2003

Selling new homes off the plan, quoting, siting on owners land or sourcing land from Agents to suit clients needs.

Working thru customers needs, colours styles before contract sign off.

  • Assisted clients in securing financing options, streamlining the home buying process and reducing stress.

Education

Hair Design

Swan Hill High School
Swan Hill, VIC
04.1980

Skills

Excellent Customer Service

Friendly and attentive to customer needs

Experience with homewares that Wohlers display

Timeline

Lighting Showroom Manager

Laser Electrical Swan Hill
09.2005 - 10.2019

Retail Sales

Clarkes Gifts
09.2003 - 09.2005

New Homes Consultant

Dennis Family Homes
04.2002 - 07.2003

Hair Design

Swan Hill High School

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Michelle Alexander