Summary
Overview
Work History
Education
Skills
Certification
hobbies
References
Timeline
Generic

Michelle Bakos

Sales
Seaford,VIC

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Assistant Manager position. Ready to help team achieve company goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Fashion Stylist

Pilgrim
10.2021 - Current
    • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
    • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
    • Built customer loyalty and retention by delivering excellent shopping experiences.
    • Used POS system to process sales, returns, online orders, and gift card activations.
    • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Hairstylist

Studio Hair Culture.
03.2016 - 09.2021
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Maintained high number of return customers through precise cutting, colouring and styling of clients' hair.
  • Organized sales area and work station to showcase products and boost sales.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Utilized latest techniques in balayage, ombre, highlights and colour correction.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Assistant Manager

Ice Designs.
04.2008 - 12.2010
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Managed scheduling for store shifts to accomplish proper staffing.

Sales Assistant

Tarocash
01.2006 - 03.2008
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Opened and closed store independently and prepared nightly bank drop for manager.

Education

High School Diploma -

Patterson River Secondary College
Carrum, VIC

Skills

  • Fashion Trends Understanding
  • Visual Merchandising
  • Visual Displays
  • POS Transactions
  • Tailoring Garments
  • Knowledge of Colours
  • Formal Wear
  • Special Occasion Styling
  • Store Layouts
  • Closing Procedures

Certification

  • Diploma of Social Science.
  • Certificate 3 in Hairdressing.
  • Diploma in Nail Technology.

hobbies

  • Reading
  • Science
  • Photography
  • Fashion and textiles
  • Art
  • History
  • Cooking

References

Available upon request.

Timeline

Fashion Stylist

Pilgrim
10.2021 - Current

Hairstylist

Studio Hair Culture.
03.2016 - 09.2021

Assistant Manager

Ice Designs.
04.2008 - 12.2010

Sales Assistant

Tarocash
01.2006 - 03.2008

High School Diploma -

Patterson River Secondary College

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