Michelle Barton
Peregian Springs,NSW
Summary
Creative Business Owner with extensive background in sales and a strong focus on customer satisfaction.
Motivated with proven record of boosting sales and customer loyalty through individualized service.
Committed to strengthening customer experiences with positivity and professionalism when dealing with requests or executing sales.
Overview
12
12
years of professional experience
Work History
Business Owner
Self Employed
04.2017 - Current
- Sourcing and restocking of merchandise to ensure inventory is constantly rotating.
- Moved business to a solely online platform.
- Promote business through blogs, e-mail marketing, online advertising and social media.
- Assist customers with special order requests and arranging merchandise pick-up.
- Respond to customer requests, offering friendly support and tailored recommendations.
- Monitor customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Photographer
Footprints Nursery Photography
02.2011 - 02.2017
- Facilitated newborn, sibling and family photo shoots at indoor and outdoor venues.
- Produced high-quality images for various print and digital projects.
- Planned and prepared for on-location and studio shoots.
- Settled newborn babies, selected and positioned props while selecting camera angles to optimize shot.
- Facilitated appointments for over 20 shoots per week.
- Client follow up calls to convert to order.
Education
Bachelor of Arts - Advertising
Southampton Solent University
Southampton UKA Level And Higher National Diploma - Communication Studies
Filton College UK
Filton UK1997
Skills
- Effective Communicator
- Customer Service
- Timely order fulfilment
- Customer Trend Analysis
- Sales Statistics Analysis
- Online Store Management
- Budgeting and Expenditures
- Advertising Campaigns
- POS Inventory System Operation
Timeline
Business Owner
Self Employed
04.2017 - Current
Photographer
Footprints Nursery Photography
02.2011 - 02.2017
Bachelor of Arts - Advertising
Southampton Solent University
A Level And Higher National Diploma - Communication Studies
Filton College UK
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