Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Michelle Bettles

Michelle Bettles

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience

Work History

  • Ensure documents and data are entered in a timely and accurate manner
  • Order and issue PPE for new starters
  • Coordinate flight confirmations for new starters for initial mobilization and answer all queries related to the site they are attending
  • Maintain new starter document files with required blank forms
  • Maintain confidentiality when dealing with sensitive documents and information
  • Actively participate and contribute to the continuous improvement and innovation
  • Experience in a Mobilization/on boarding role within the resources sector Multi-task and handle conflicting priorities
  • Strong attention to detail
  • Review and administer the collection of documentation and cross check for compliance.

DPP-Department of: Child Services
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.

Working with Children Check Notice

Peer Support Program Trainer Workplace Peer Supporter

Chubb Training Emergency Procedures and Prevention Procedures, Confine Small Workplace Emergencies, Operate as part of an emergency control organization (PUAWER002B), (PUAWER005B), (PUAWER008A).

Certificate 2 in Desktop Electronic Publishing: Date Retrieval, Typography, Layout Desktop Publish

Health and Safety Representative Training: Quality Control and Safety Technologies

RMS Working Safely at Heights

Certificate in Art and Design (Pre-entry Graphic Design: Pre - Graphic Design

Child Safe Environments

Child Safe, Reporting Child Abuse and Neglect

Certificate of Attendance(Hendercare)

Assist with medication(valid)

Medication safety and first aid

Right of medication administration

Legal issues, recording and hand hygiene
  • Built strong relationships with clients to deliver emotional support and companionship.

  • PHOTOGRAPHY
  • Bushwalking and scenery photography.

  • Volunteer Work
  • Supporting & Advocacy for vulnerable people in the community.

NDIS Screening
02.2023

Certificate 3 in Community Services in Early Child Care
10.2022

Senior First Aid
10.2022

Suicide Training on Prevention
08.2022

Certificate in Art Therapy(Trauma Based Therapy)
02.2015

Emergency Procedures Operate Emergency Control.
07.2014

Richards Mining Training
05.2008

Certificate 3 in Community Services: Aged Care
02.2005

Certificate in Hand Hygiene and Manual Handling updates 2022
02.2003

Administration and Electronic Document Control Certificate of Participation in MYOB and GST-Polytechnic West 2002
01.2000

Human Resources Manager

Fastrak Engineering And Recruitment
04.2024 - Current
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.

Community Support Worker

Hendercare Support Services
01.2021 - 03.2024
  • Ensure documents and data are entered in a timely and accurate manner
  • Order and issue PPE for new starters
  • Coordinate flight confirmations for new starters for initial mobilization and answer all queries related to the site they are attending
  • Maintain new starter document files with required blank forms
  • Maintain confidentiality when dealing with sensitive documents and information
  • Actively participate and contribute to the continuous improvement and innovation
  • Experience in a Mobilization/on boarding role within the resources sector Multi-task and handle conflicting priorities
  • Strong attention to detail
  • Review and administer the collection of documentation and cross check for compliance.
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
  • Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives through a range os social support actiivities.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Support people with disabilities, and mental health issues.
  • Youth work support and enhanced client well-being by providing comprehensive support and resources tailored to individual needs.

Recruitment Specialist & Mobilization

Mining Employment Services
12.2016 - 05.2020
  • Generate own business development through a range of strategies
  • Reverse marketing with a range of new and current clients
  • Build new client contacts, and building current client's relationships
  • Administrative, purchase orders and data entry duties
  • Document control, confidentiality and compliance control
  • Contract agreements, Purchase Orders and negotiation on pay rates
  • Job description preparation/web page advertisement & management
  • Interviews/screening/selection process/reference checks of potential candidates
  • Mobilization/induction/compliance documentation process of candidates to sites
  • Ongoing recruitment support of candidates/support current contract staff
  • Liaising with onsite HR Administration for delivery of written warnings and employee notices
  • Coordinate operator medicals to site/flight details/start date notification
  • Arrange, prepare and distribute candidate's agreement and employment contracts
  • Liaise with site administration for PO/PR requests/quotes estimates for PO/PR request
  • Recruitment and mobilization of a range of HD/LV/HV Fitters & Boilermakers/ Trade people/Production and process roles
  • Advanced level of computer skills (MS Word, Excel)
  • Proficient in using Success Factors/INX/SAP
  • Interview and screening Liaising with payroll/HR
  • Coordinate the on-boarding process of new employee Mobilizations to ensure they are carried out in accordance with each project's requirements
  • Review and administer the collection of documentation and cross check for compliance
  • Follow client site access processes to ensure candidates are smoothly and efficiently mobilized to the project
  • Book required site specific or role specific training for new starters
  • Ensure documents and data are entered in a timely and accurate manner
  • Order and issue PPE for new starters
  • Coordinate flight confirmations for new starters for initial mobilization and answer all queries related to the site they are attending
  • Maintain new starter document files with required blank forms
  • Maintain confidentiality when dealing with sensitive documents and information
  • Actively participate and contribute to the continuous improvement and innovation or Experience in a Mobilization/on boarding role within the resources sector
  • Multi-task and handle conflicting priorities
  • Strong attention to detail
  • Review and administer the collection of documentation and cross check for compliance.

Welfare and Engagement Coordinator/Client Support Worker (Acting Client Services Manager)

Serco Asia Pacific
08.2013 - 11.2016
  • Child services care of high care young children, mature aged men and women, single males and females, namely refugee background
  • Coordinate patient transport/shopping/health care appointments
  • Intake new arrivals Visa Issue Turnarounds (Perth Domestic Airport)
  • Facilitate research and design Educational, Life Skills Programs, Arts and Crafts, and EASL Programs to clients with language barriers
  • (All ages and a range of non-English speaking clients)
  • Coordinate staff on a weekly basis to implement the PO Officers Scheme and Case Notes within the Centre
  • Safeguard and promote health, wellbeing, and development of clients
  • Coordinate and implement weekly programs, activities, and offsite excursions
  • Planned development strategies for early identification/notification/remediation of possible welfare problems, mediation of client in-house issues and counselings strategies
  • Manage and coordinate daily tasks for Client Support Workers to partake in onsite activities and regular daily contact with clients
  • Archiving center's documents, document control, manage onsite archived documents with Drive Matrix
  • Maintain and coordinate monthly activity schedule with planned events throughout the year
  • DCC (Detainee Collective Council) and House Meeting Agenda and minutes
  • Ensure resources and equipment are available for scheduled activities and in line with monthly budgeting requirements
  • Restock/order equipment, craft equipment as required for daily activities
  • Coordinate weekly excursions from the center to meet the needs of the clients in line with clients set goals and strategies for educational, recreational and cultural needs
  • Work with community service providers to provide ongoing support within the community for social, cultural and health & wellbeing needs within the community
  • Monthly reporting and coordinating monthly Program Schedule
  • Monthly Welfare & Engagement Meetings, DCC Meetings and House Meetings.

Community Support Worker

HenderCare Support Services
01.2008 - 09.2012
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
  • Youth, Mental Health and Disability Support through social support activities.
  • Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.

Commonwealth Carer Support Program

Silver Chain
01.2007 - 01.2008
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Implemented safety measures to prevent falls, accidents, and injuries within the home environment.
  • Used adaptive equipment like lifts walkers wheelchairs safely efficiently improving accessibility mobility independence.
  • Collaborated with healthcare professionals to develop comprehensive care strategies for optimal patient outcomes.

Certificate 4 in Community Services in Youth Work: Youth Work
- 10.2003

Education

DPP-Department of: Child Services

Peer Support Program Trainer Workplace Peer Supporter

Chubb Training Emergency Procedures and Prevention Procedures, Confine Small Workplace Emergencies, Operate as part of an emergency control organization (PUAWER002B), (PUAWER005B), (PUAWER008A).

Certificate 2 in Desktop Electronic Publishing: Date Retrieval, Typography, Layout Desktop Publish

Certificate 4 in Community Services in Youth Work: Youth Work

Certificate 3 in Community Services Mental Health & Drugs & Alcohol

Health and Safety Representative Training: Quality Control and Safety Technologies

Diploma in Counselling CHC51015

Working with Children Check Notice
03.2027

NDIS Screening
02.2023

Certificate 3 in Community Services in Early Child Care
10.2022

Suicide Training on Prevention
08.2022

Associate of Arts - Counselling

Certificate 4 in Mediation
Open Universities
02.2014

Associate of Arts - Counseling

Certificate 4 in Mediation
01.2014

Leightons Training
02.2005

Certificate 3 in Community Services: Aged Care
10.2003

Certificate in Hand Hygiene and Manual Handling updates 2022
02.2003

Administration and Electronic Document Control Certificate of Participation in MYOB and GST-Polytechnic West 2002
01.2000

Central Tafe
01.2000

Skills

  • Ensure documents and data are entered in a timely and accurate manner
  • Teamwork and Collaboration
  • Customer Service
  • Maintain new starter document files with required blank forms
  • Maintain confidentiality when dealing with sensitive documents and information
  • Multi-task and handle conflicting priorities
  • Strong attention to detail
  • Review and administer the collection of documentation and cross check for compliance
  • Follow client site access processes to ensure candidates are smoothly and efficiently mobilized to the project
  • Book required site specific or role specific training for new starters
  • Friendly, Positive Attitude
  • Problem-Solving
  • Flexible and Adaptable
  • Time Management
  • Attention to Detail

References

Referees on request

Timeline

Human Resources Manager

Fastrak Engineering And Recruitment
04.2024 - Current

NDIS Screening
02.2023

Certificate 3 in Community Services in Early Child Care
10.2022

Senior First Aid
10.2022

Suicide Training on Prevention
08.2022

Community Support Worker

Hendercare Support Services
01.2021 - 03.2024

Recruitment Specialist & Mobilization

Mining Employment Services
12.2016 - 05.2020

Certificate in Art Therapy(Trauma Based Therapy)
02.2015

Emergency Procedures Operate Emergency Control.
07.2014

Welfare and Engagement Coordinator/Client Support Worker (Acting Client Services Manager)

Serco Asia Pacific
08.2013 - 11.2016

Richards Mining Training
05.2008

Community Support Worker

HenderCare Support Services
01.2008 - 09.2012

Commonwealth Carer Support Program

Silver Chain
01.2007 - 01.2008

Certificate 3 in Community Services: Aged Care
02.2005

Certificate in Hand Hygiene and Manual Handling updates 2022
02.2003

Administration and Electronic Document Control Certificate of Participation in MYOB and GST-Polytechnic West 2002
01.2000

DPP-Department of: Child Services

Working with Children Check Notice

Peer Support Program Trainer Workplace Peer Supporter

Chubb Training Emergency Procedures and Prevention Procedures, Confine Small Workplace Emergencies, Operate as part of an emergency control organization (PUAWER002B), (PUAWER005B), (PUAWER008A).

Certificate 2 in Desktop Electronic Publishing: Date Retrieval, Typography, Layout Desktop Publish

Health and Safety Representative Training: Quality Control and Safety Technologies

RMS Working Safely at Heights

Certificate in Art and Design (Pre-entry Graphic Design: Pre - Graphic Design

Child Safe Environments

Child Safe, Reporting Child Abuse and Neglect

Certificate of Attendance(Hendercare)

Assist with medication(valid)

Medication safety and first aid

Right of medication administration

Legal issues, recording and hand hygiene

Certificate 4 in Community Services in Youth Work: Youth Work
- 10.2003

DPP-Department of: Child Services

Peer Support Program Trainer Workplace Peer Supporter

Chubb Training Emergency Procedures and Prevention Procedures, Confine Small Workplace Emergencies, Operate as part of an emergency control organization (PUAWER002B), (PUAWER005B), (PUAWER008A).

Certificate 2 in Desktop Electronic Publishing: Date Retrieval, Typography, Layout Desktop Publish

Certificate 4 in Community Services in Youth Work: Youth Work

Certificate 3 in Community Services Mental Health & Drugs & Alcohol

Health and Safety Representative Training: Quality Control and Safety Technologies

Diploma in Counselling CHC51015

Working with Children Check Notice

NDIS Screening

Certificate 3 in Community Services in Early Child Care

Suicide Training on Prevention

Associate of Arts - Counselling

Certificate 4 in Mediation

Associate of Arts - Counseling

Certificate 4 in Mediation

Leightons Training

Certificate 3 in Community Services: Aged Care

Certificate in Hand Hygiene and Manual Handling updates 2022

Administration and Electronic Document Control Certificate of Participation in MYOB and GST-Polytechnic West 2002

Central Tafe

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