MICHELLE BOYLE
PUBLIC RELATIONS
Chevron Island,QLD
Summary
To use abilities skills and knowledge gained over several years of experience in many professional high energy environments sharing passion for quality customer service and love of public relations. Fortunate to travel with the skills gained throughout a rewarding working career I am versatile adaptable and enjoy challenges an organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Sales Assistant
Ashanti Furniture And Design
09.2016 - 12.2023
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Executed visual merchandising strategies to attract customers and drive sales.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Creative Writer/Voiceover
102.9 Hot Tomato
09.2014 - 09.2016
- Writing radio and TV advertising, managing workload, maintaining high standard of client service
- Developed captivating marketing copy for client campaigns, increasing brand awareness and driving sales growth.
- Revised written material to meet personal standards and to satisfy needs of clients, publishers or producers.
- Prepared works in appropriate format for publication and sent to publishers or producers.
- Completed projects ahead of deadlines, effectively managing time and setting priorities for multiple assignments.
Creative Writer/Voiceover
Southern Cross Austerio
09.2010 - 09.2014
- Writing radio and TV advertising, managing workload, maintaining high standard of customer service
- Completed projects ahead of deadlines, effectively managing time and setting priorities for multiple assignments.
- Developed captivating marketing copy for client campaigns, increasing brand awareness and driving sales growth.
- Translated technical terminology and jargon into plain, clear language.
- Brainstormed ideas to create useful content for clients.
- Provided writing support for various projects and departments.
Food and Beverage Attendant / Team Leader
Conrad Jupiter's Casino
04.2000 - 07.2011
- Creating team incentives, general administrative duties, answering employment-related inquiries, handling staff and guest complaints, following up outstanding issues
- Implemented employee recognition programs that boosted morale and increased retention rates within the team.
- Built strong relationships with customers through positive attitude and attentive response.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
Education
Graduate Certificate -
Palm Beach-Currumbin State High School
Palm Beach, QLD11.1992
Skills
- General business tasks Banking, Balancing, Reconciliation
- Retail Opening , Closing Procedures , General Housekeeping
- Staff Rostering, Team Meetings, Sales Targets, Team Building
- Invoicing ,Re-ordering, Stock take Hospitality, Cocktail making, Barista
- Marketing and Entertainment Promotions/ Bingo Calling
- Management / Club MC
- Hosting and Comparing Social and Public Functions
- General computer and Administrative tasks
- Fashion Designer /Retail Store Visual Merchandiser/ Buyer
- Voice over Artist/ Singer
- Radio Advertising Copywriter for TV and Radio
- Social Media Marketing across all Socials
Timeline
Sales Assistant
Ashanti Furniture And Design
09.2016 - 12.2023
Creative Writer/Voiceover
102.9 Hot Tomato
09.2014 - 09.2016
Creative Writer/Voiceover
Southern Cross Austerio
09.2010 - 09.2014
Food and Beverage Attendant / Team Leader
Conrad Jupiter's Casino
04.2000 - 07.2011
Graduate Certificate -
Palm Beach-Currumbin State High School
References
- BRENDAN HUNTLY - VILLAGE STORES 0406 988 880
- PETER MADEN -SOUTHERN CROSS AUSTERIO GC MEDIA CENTRE 07 5561 2041
- STU CAMPBELL - HOT TOMATO RADIO STATION 0409 378 656
- BRAD TAKAKS-THORNE -ASHANTI FURNITURE AND DESIGN 0448 307 709
Hobbies and Interests
- Dressing in Costumes /Creating Characters/ Designing Clothes.
- Singing / Acting / Dancing / Laughing / DJ Mixing /Painting/ Sound healing/Energy work
- Hearing the latest tunes JJJ…Creative Writing/ Sailing/ Connecting with nature.
References
- BRENDAN HUNTLY, STORE OWNER, VILLAGE STORES, 0406 988 880
- PETER MADEN, CREATIVE DIRECTOR, SOUTHERN CROSS AUSTERIO GC MEDIA CENTRE, 07 5561 2041
- STU CAMPBELL, CREATIVE DIRECTOR, HOT TOMATO RADIO STATION, 0409 378 656
- BRAD TAKAKS-THORNE, STORE OWNER, ASHANTI FURNITURE AND DESIGN BURLEIGH, 0448 307 709
Hobbies and Interests
- Dressing in Costumes /Creating Characters/ Designing Clothes.
- Singing / Acting / Dancing / Laughing / DJ Mixing /Painting/ Sound healing/Energy work
- Hearing the latest tunes JJJ…Creative Writing/ Sailing/ Connecting with nature.