Michelle Brighton
Berserker
Summary
I am an enthusiastic and eager worker who contributes to the team success through hard work, attention to detail and excellent organisational skills. I am motivated to learn, grow and excel.
Overview
5
5
years of professional experience
Work History
Allied Health Assistant
Central Queensland Hospital And Health Service
07.2024 - Current
- Communicate effectively and work collaboratively as part of a multi-disciplinary team
- Follow prescribed healthcare programs to provide high-quality care that is safe, of value and to provide an ideal experience for all consumers, their carer's and family
- Deliver prescribed healthcare programs to consumers, ensuring I understand the program requirements and the correct equipment is used.
- Ensure prescribed healthcare programs are delivered in a timely and effective manner and documented according to procedures
- Assisted healthcare professionals in delivering patient care and support services.
- Maintained accurate patient records and documentation to ensure compliance with health regulations.
- Implemented infection control protocols to enhance patient safety and well-being.
- Assisted in structured therapeutic activities and supportive interactions with patients.
- Provided emotional support to patients and families, fostering a positive environment conducive to healing.
- Maintained accurate patient records, contributing to efficient clinical decision-making processes.
- Monitored vital signs of patients during therapy sessions, ensuring their safety throughout treatment.
- Demonstrated strong interpersonal skills when working with diverse patient populations, fostering positive relationships and trust among clients.
- Enhanced patient care by providing support to healthcare professionals in various therapeutic and diagnostic procedures.
- Contributed to increased patient satisfaction by promptly addressing concerns and providing compassionate care.
- Supported physical therapists in implementing exercise programs, promoting patient mobility and independence.
- Delivered high standard of holistic care to patients to promote equality and dignity.
Dog Washer
A1 Dog Detailing
04.2023 - 07.2024
- Managed bathing and grooming processes to ensure cleanliness and comfort for all dogs.
- Trained junior staff on proper washing techniques and safety protocols.
- Developed efficient workflows to enhance service delivery during peak times.
- Monitored dog behaviour during wash sessions to maintain a calm environment.
- Organised and prioritised daily schedule taking into consideration - job location, resources required and client requirements.
- Communicated effectively with team members and clients to ensure the services provided met the client's expectations in a timely and efficient manner.
- Restocked consumables daily to ensure sufficient and correct products are available for each job.
- Ensured customer information and requirements were entered correctly and in a timely manner.
Administrative Secretary
Clear Waters Financial Planning
10.2020 - 11.2022
- Greeted visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered all incoming calls and directed calls accordingly.
- Accurately scribed detailed messages and forwarded to appropriate staff members.
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Provided clerical support to administration staff and Financial Advisors.
- Communicated with customers via phone and email to confirm appointments and respond to inquiries.
- Maintained a clean and neat office.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Restocked stationary and consumables to maintain adequate stock levels.
- Recorded minutes at monthly staff meetings.
- Liaison with third party providers on behalf of clients.
- Scribed detailed notes and tasks for compliance.
- Monthly report preparation.
Education
Certificate IV Allied Health Assistant
TAFE Queensland
QLD07-2024
Certificate IV Business (Frontline Management)
FutureStaff
On Line Learning05.2005
ASIC Tier 2 (Authorised Representative)
FutureStaff
On Line Learning07.2003
Skills
- Organised
- Patient
- Time efficient
- Encouraging
- Flexible thinker
- Punctual
- Team player
- Positive
Additional Information
First Aid Certificate Expiry: 25/05/2026
Level 1 Sports Trainer Certificate Expiry: 25/05/2026
Working with Children Card (Voluntary) Expiry: 26/06/2027
NDIS Worker Screening (Voluntary) Expiry: 13/11/2028
Open C Class Queensland Driver License Expiry:07/05/2028
Timeline
Allied Health Assistant
Central Queensland Hospital And Health Service
07.2024 - Current
Dog Washer
A1 Dog Detailing
04.2023 - 07.2024
Administrative Secretary
Clear Waters Financial Planning
10.2020 - 11.2022
Certificate IV Allied Health Assistant
TAFE Queensland
Certificate IV Business (Frontline Management)
FutureStaff
ASIC Tier 2 (Authorised Representative)
FutureStaff
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