- Adventure Travel
- Dancing
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I enjoy cooking for friends and family gatherings
- Bread Making
- Crafting and DIY Projects
- I have a passion for photography and editing photos
- Photography
Michelle Browne
Metung,VIC
Overview
30
30
years of professional experience
Work History
Book Keeper
Self Gippsland Sheds
01.1995 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Shop Owner
Self-employeed Pet Shop
02.2001 - 04.2007
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
- Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
Bank Manager
Bank of Melbourne Westpac
02.1995 - 02.2000
- Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
- Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
- Built strong relationships with local businesses, fostering partnerships that benefited both parties.
- Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
- Led efforts for branch growth, successfully achieving targeted loan portfolio expansion while maintaining credit quality.
- Developed a loyal customer base through personalized service and tailored financial solutions.
- Streamlined loan application processes for improved turnaround times, increasing customer satisfaction rates during borrowing experiences.
- Cultivated a high-performance culture within the branch by setting clear expectations and rewarding top performers accordingly.
- Examined customer loan applications for loan approvals and denials.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
Education
High School Diploma -
Maroondah High School
Ringwood12-1983
Skills
- Quickbooks
- Bookkeeping
Interests
Timeline
Shop Owner
Self-employeed Pet Shop
02.2001 - 04.2007
Bank Manager
Bank of Melbourne Westpac
02.1995 - 02.2000
Book Keeper
Self Gippsland Sheds
01.1995 - Current
High School Diploma -
Maroondah High School
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