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Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Dynamic multi-lingual professional with 20 + years experience. Highly successful in solidifying and managing client relationships, resulting in customer loyalty and increased revenue. Achievements in training and delivering world class client servicing, team building, processes and improvement management.

ABOUT ME

My name is Frances, I usually go by Frankie. I live in Devon with my wife and two dogs. When I met my wife I relocated to Devon from my home town of Stratford upon Avon, and had to find work as a priority, in order to purchase our first home. Therefore I took a job at McDonald's (very hard work!) and subsequently a job in an insurance company. This is one example of how I am someone who is ready to take on any task that requires attention. In a work setting my dedication and work ethic allow me to adapt and contribute wherever needed to drive results. You can rely on me to accomplish whatever must be done in a diligent, professional manner.

Seeking to enhance my potential I then applied and was successful for a job at Devon County Council. I applied for a lesser role but the interviewer recognised my potential and offered me a more senior position.

Whilst I am happy in my current job I have a desire to fulfil my potential and push myself to enhance my career. My career suffered in previous years as a result of me being in a very abusive relationship. This harrowing experience required a lot of hard work and determination to overcome, and I am proud of what I have accomplished. Life throws us unexpected situations, and this episode in my life has shown that I am a true survivor and I know that if I can survive that, then I can get through anything in the future. More than that I am a highly-educated individual, with a pleasant nature, strong morals, and an ease of getting on with everyone I meet.

For the past four years I have worked for DCC as a Network Coordination Officer. As a general outline I thrive on the organisational and coordination aspect of my current role. I have a natural desire to accomplish tasks in the most thorough and attentive manner. My innermost strengths are that I have a clinical mind and get a natural sense of achievement and pride having known I have completed something not only just to an acceptable level but to go above and beyond the expected standard.

PREVIOUS WORK/LIFE EXPERIENCE

I previously worked for the Prison Service which was a truly unique experience. In a multi-functioning team, I worked on a project that sought to provide education and housing for inmates upon their release and this involved interviewing the prisoners. I have a very strong reference from the prison service which I can provide which will support the information provided above.

I was also previously accepted into the Royal Military Academy Sandhurst. It is recognised as a world-leading training academy and is renowned as being one of the toughest selection processes in the world. Key qualities of all applicants in this process are strong leadership, judgement, discipline and the ability to operate in environments that are uncertain, complex and dispersed. It is essential to have initiative, integrity, respect for others and selfless commitment.

I believe that my life experience also sets me in a strong position for being a competent candidate. I travelled around India independently when I was 21 years old and volunteered to help re-build houses after the devastating tsunami of 2004. This taught me so many things that I can apply throughout my life in the future and is true testament of my capabilities, resilience, and character.

In conclusion I am an innovative and detail-oriented Network Coordination Officer with a proven track record of successfully managing network operations and optimizing efficiency. Always seeking to leverage my expertise in coordinating and troubleshooting network issues to contribute to a dynamic team. I am committed to delivering high-quality solutions and exceeding expectations in a fast-paced environment.

PERSONAL QUALITIES

I am cordial, have an empathetic and courteous manner and I know that I would excel in the inter-personal aspects of this role. I pride myself on being diligent, meticulous, and scrupulous when it comes to performing my responsibilities and duties. I excel at accomplishing tasks with rigor and precision. I have a passionate and heartfelt desire to prosper within my role, to make not only myself but my other colleagues proud. I am committed, focused and process-driven with a keen eye for detail.
I am honest, trustworthy, reliable and take immense pride in my conduct and behaviour. I am comfortable in dealing with new processes and open to new ideas. I am a keen problem solver and motivator and again, I can expand on this if successful for interview. All of this, I believe, proves that I have the initiative to go above and beyond what is expected of me and am always willing to go the extra mile.

If I do not hold the relevant experience for this specific post I am applying for, I would welcome a conversation with a representative from your company to discuss alternative roles I could apply for. As mentioned before I am keen and willing to apply myself to different challenges and I hope that in the proof of my character I can highlight to you what an asset I would be to the company.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Loss Prevention Agent specializing in loss prevention and human resource safety functions. Committed Loss Prevention Agent aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued.

MICHELLE BURLEY

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Serpintine/ Jarrahdale Shire Civil G/h

Park's and Gardens

WATER TRUCK DRIVER

TRAFFIC CONTROLLER

COURIER

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Serpintine/ Jarrahdale Shire Civil G/h

Park's and Gardens

WATER TRUCK DRIVER

TRAFFIC CONTROLLER

COURIER

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