Summary
Overview
Work History
Skills
Certification
Additional Information
Timeline
Generic
Michelle Carey

Michelle Carey

Glencoe,SA

Summary

Proficient dog breeder and trainer with a focus on Rottweilers and other large, high-drive breeds, excelling in client relations and communication. Acknowledged for ethical breeding practices and tailored training programs that boost client satisfaction. Leadership and problem-solving skills enhance successful adoptions and foster responsible pet ownership. Passionate about animal welfare, providing lifelong support for dog owners through various communication platforms.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Dog Breeder

Self-employed
01.1993 - Current
  • Established a strong reputation for quality dogs through maintaining high breeding standards.
  • Implemented early socialization techniques for puppies, resulting in well-adjusted adult dogs with excellent temperament.
  • Enhanced client trust by offering lifetime support for adopted dogs, including advice on training, behavior issues, healthcare decisions.
  • Increased demand for puppies by building a positive online presence through social media and website updates.
  • Achieved recognition within the breeder community for adherence to ethical standards and commitment to canine welfare.
  • Mentored aspiring breeders on best practices in canine husbandry while sharing valuable insights from years of experience.
  • Contributed to community awareness about responsible dog ownership by participating in local events and educational programs.
  • Improved customer satisfaction by providing comprehensive information on breed traits, care needs, and training tips.
  • Developed strong relationships with clients through attentive communication and follow-up support.
  • Expanded knowledge of breed characteristics and genetics by attending industry conferences, workshops, and seminars.
  • Facilitated successful adoptions by carefully matching puppies with suitable owners based on temperament, lifestyle compatibility, and long-term commitment.
  • Maintained detailed records of each dog''s lineage and health history to ensure responsible breeding practices.
  • Enhanced puppy health by implementing rigorous genetic testing and selective breeding practices.
  • Provided exceptional client service, guiding prospective owners through the adoption process to ensure successful placements.
  • Promoted responsible pet ownership through providing resources on training methods, health maintenance protocols, and legal requirements.
  • Stocked, cleaned and disinfected habitats of 7 animals to protect animal health and wellbeing.
  • Treated minor injuries and ailments and contacted veterinarians to obtain treatment for animals with serious illnesses or injuries.
  • Observed animals in heat to detect approach of estrus and exercised animals to induce or hasten estrus when necessary.
  • Selected animals for breeding and semen specimens to be used according to knowledge of animals, genealogies and desired offspring characteristics.
  • Oversaw artificial insemination processes and AI equipment uses to maintain efficiency and animal safety.
  • Increased animal health by designing detailed medication and exercise plans.
  • Oversaw payment, transfer and documentation for sales of many animals to new private and commercial owners.

Private Dog Trainer

Self-employed
01.1993 - Current
  • Optimized scheduling strategies to manage multiple clients without compromising service standards.
  • Increased client satisfaction by creating customized training programs focused on specific dog needs.
  • Applied various tools, including clickers and treats, during training sessions for behavior reinforcement.
  • Mitigated separation anxiety in dogs via gradual desensitization approaches, benefiting pets and owners alike.
  • Improved dog behavior with effective positive reinforcement techniques for enhanced obedience.
  • Supported clients by helping them set achievable expectations for their dogs' development.

Delicatessen Assistant

Woolworths Supermarket
03.2005 - 01.2017
  • Enhanced customer satisfaction by providing exceptional service and product recommendations.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Calculated total items needed to assemble party trays and placed orders for inventory.
  • Developed a strong rapport with regular customers, earning their loyalty and increasing repeat business for the deli department.
  • Provided excellent customer support by addressing concerns or complaints with professionalism and empathy.
  • Collaborated with team members to maintain smooth deli operations during peak hours.
  • Efficiently sliced meats and cheeses to desired thickness for individual customer requests.
  • Participated in ongoing training sessions to stay updated on industry trends, new products, and food safety standards.
  • Mastered use of various equipment such as meat slicers, scales, and wrapping machines for efficient service delivery.
  • Managed waste reduction by monitoring product shelf life and adjusting display quantities accordingly.
  • Maintained a clean and organized work area, ensuring compliance with health and safety regulations.
  • Coordinated successful tasting events showcasing featured deli products resulting in greater awareness among customers.
  • Implemented creative marketing strategies to promote seasonal items or specials, driving increased revenue during key periods.
  • Increased deli sales through effective merchandising and attractive displays.
  • Proactively cross-sold complementary items such as breads salads side dishes and beverages boosting overall store sales.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished serving stations with fresh food and cleaned up spills.

Cashier

Woolworths Supermarket
02.2010 - 07.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Reduced processing errors by meticulously following transaction procedures.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.

Restaurant Owner

Self-employed
03.2002 - 03.2004
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Supervised daily activities of restaurant and Number employees.
  • Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
  • Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
  • Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
  • Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
  • Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Increased customer satisfaction by implementing high-quality service standards and staff training programs.
  • Negotiated favorable lease terms with property owners, securing prime location spots at reduced rental rates.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Motivated staff to perform at peak efficiency and quality.
  • Developed unique events and special promotions to drive sales.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Skills

  • Operation of Windows 10
  • Manual book-keeping, profit/loss
  • Manual payroll
  • Managing 10 staff in restaurant
  • Animal welfare and care
  • Leadership qualities
  • Pedigree analysis
  • Customer relations and service
  • Dog training and socialization
  • Breeding expertise and ethics
  • Team collaboration
  • Problem-solving skills
  • Multitasking abilities
  • Effective communication and active listening
  • Adaptability and flexibility
  • Relationship building strategies
  • Medication administration
  • Habitat maintenance

Certification

Obedience Instructor certificate from Blue Lake Obedience Dog Club.

Certificate from Ian Dunbar training with aggressive dogs

Additional Information

My name is Michelle Carey,

I have had a varied life surrounded by animals since a child.

Horses from the age of 10, Rabbits, Cats, Dogs, Guinea Pigs, Goats, Sheep, Cows and Rats also have added to my experiences of handling pets.

During this time I have bred all but horses, I have had to tube feed many pups and calves, vaccinated Rabbits and administered injections to horses, goats and calves.

I have also experience the euthanasia of my own pets and supported others while they say goodbye to their beloved companions.

At school I dearly wanted to be a vet, and this position available would suit both my lifestyle and my passion.

I believe due to my extensive hands on experience I would be a fabulous asset and team member for your Millicent Clinic.

Thank you for considering my resume and look forward to speaking with you in regards to my suitability for this position.


Michelle Carey

Timeline

Cashier

Woolworths Supermarket
02.2010 - 07.2012

Delicatessen Assistant

Woolworths Supermarket
03.2005 - 01.2017

Restaurant Owner

Self-employed
03.2002 - 03.2004

Dog Breeder

Self-employed
01.1993 - Current

Private Dog Trainer

Self-employed
01.1993 - Current

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Michelle Carey