Summary
Overview
Work History
Education
Skills
Links - Seek
Personal Information
Timeline
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Michelle Ciancotti

Victoria Park,WA

Summary

After graduating high school, I decided to pursue a career in the aviation industry as a flight attendant. I am eager to learn and ready to work hard to attain customer satisfaction through the enjoyment of my dynamic and warm personality. I am looking to advance my career, where my warm and accommodating personality can best serve customers. I am motivated and can offer a strong work ethic and positive attitude.

Overview

5
5
years of professional experience

Work History

NETWORK AVIATION CABIN CREW (FULL TIME)

07.2022 - Current
  • I demonstrate passion and pride in consistently delivering exceptional customer service
  • I anticipate customer needs and take responsibility in following policies and procedures
  • I am also required to check supplies on the plane, make sure emergency equipment is working properly and security checks are complete before boarding.

DOME DINING ROOM ATTENDANT (PART TIME)

09.2020 - 12.2021
  • Delivering food/drinks and coffees/teas to customers at their tables
  • Putting plates, cups, glasses, and cutlery in the dishwashing machine and stocking them in the shelves so the chefs can use them for the next meal.

MCDONALD'S CUSTOMER SERVICE TEAM MEMBER (CASUAL)

07.2019 - 03.2020
  • Serving food & drinks to customers at their tables
  • Taking customer's orders at the front counter
  • Welcoming customers as they walk in
  • Cleaning the dining room by sweeping or mopping the floor, sanitizing furniture, and taking out bins.

Education

Certificate III in Aviation Cabin Crew -

SOUTH METRO TAFE
01.2021

Certificate II in Hospitality -

NORTH METRO TAFE
01.2019

Skills

  • Excellent Interpersonal Skills
  • Assertiveness
  • Diplomacy
  • Excellent Customer Service
  • Punctuality
  • Fast Learning
  • Passenger Assistance
  • Safety awareness
  • Emergency Procedures
  • Customer Assistance
  • Company policy adherence

Links - Seek

https://www.seek.com.au/profile/michelle-ciancottiDlz5zf3aWT

Personal Information

Age: 22

Timeline

NETWORK AVIATION CABIN CREW (FULL TIME)

07.2022 - Current

DOME DINING ROOM ATTENDANT (PART TIME)

09.2020 - 12.2021

MCDONALD'S CUSTOMER SERVICE TEAM MEMBER (CASUAL)

07.2019 - 03.2020

Certificate III in Aviation Cabin Crew -

SOUTH METRO TAFE

Certificate II in Hospitality -

NORTH METRO TAFE

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Michelle Ciancotti