Summary
Overview
Work History
Education
Skills
References
Personal Information
Certification
Timeline
Generic

Michelle Clark

36 Wirraway Drive Thornton,NSW

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities, and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Work Placement Coordinator

Career Links
Newcastle, Nsw
01.2021 - Current
  • Conducting host employer inductions to communicate the process of what to expect when hosting students.
  • running class induction to explain what to expect on work placement to the students .
  • Maintained accurate records of applicants, placements and employer contacts..
  • Advised students on course selection and academic pathways.
  • Provided guidance on completion of relevant legal documents such as contracts.
  • Planned and promoted career and employment-related programs and events, fully coordinating job fairs and career workshops.
  • Established and enforced administration policies and rules governing student behavior.
  • Ensured compliance with health and safety regulations when placing students into workplace environments.
  • Researched industry trends in order to identify new potential markets for placements.
  • Organized job fairs and other events to promote available internships and placement opportunities.
  • We Attended meetings with employers in order to discuss their requirements for placement students.
  • We Developed and maintained relationships with employers to secure placements for students.
  • I Worked effectively in team environments to make the workplace more productive.
  • I Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Updated and maintained databases with current information.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

SWA Recovery Service
07.2018 - 01.2020
  • Company Overview: company closed due to covid
  • Company closed due to covid

Reception

Valley Estate Agents
04.2018 - 06.2018
  • Trial to see how I liked it ended due to no real estate license however ended on great terms

Room Leader 0-2yrs

Tillys play and development centre
01.2009 - 01.2011
  • Taught children foundational skills in colors, shapes and letters.
  • Developed and enforced positive strategies to encourage good behavior.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
  • Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
  • Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
  • Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
  • Encouraged children's curiosity and exploration through interactive learning activities.
  • Developed lesson plans based on the needs of each student while adhering to state curriculum standards.

Trainee Ship

Bright buttons childcare
01.2008 - 01.2009
  • Cared for children in institutional settings.
  • Secured indoor and outdoor premises to protect children.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Instructed children in eating, resting and restroom habits.
  • Provided appropriate supervision, guidance and support to children while engaging in educational and recreational activities.
  • Prepared snacks for children according to dietary requirements as well as assisting with meal times.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.

Bar Attendant

Windsor castle hotel
01.2006 - 01.2007
  • Provided drink suggestions to customers based on their preferences.
  • Assisted in setting up the bar for service shift.
  • Processed payments accurately and efficiently with POS system.
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
  • Performed opening and closing duties including restocking supplies.

Bar Attendant

Potters brewery
01.2005 - 01.2006
  • Monitored and rotated stock to prevent spoilage and ensure freshness.
  • Collected and processed payments via cash and credit card.
  • Complied with local and state liquor and food handling laws and regulations.
  • Adhered to safety policies regarding serving alcohol responsibly by monitoring guest consumption levels.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Removed and disposed of bags from trash receptacles in and around bar area.
  • Stocked shelves with liquor, beer, wine, mixers, ice, napkins, straws, glassware as needed.
  • Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.

Education

First aid certificate -

Life Saving Club
Newcastle
07-2024

Certificate 3 -

child studies
01.2009

Certificate 2 -

hospitality
01.2003

Certificate 2 -

retail
01.2003

Hsc -

Maitland Grossman High
Maitland, NSW

Skills

  • Debt collection
  • Problem solving
  • Computer skills – Word
  • Computer skills – Excel
  • Computer skills – Outlook
  • Computer skills – Detcol
  • Computer skills – Xero
  • Strong verbal communication skills
  • Communicating with children and adults
  • Writing evaluations and observations
  • Multi-tasking
  • Conflict resolution
  • Phone and computer skills
  • Working as a team
  • Leadership skills
  • Employee training
  • Data entry
  • Time management
  • Relationship building
  • Active listening
  • Good Telephone Etiquette
  • Organizational skills

References

  • John Purcel, CEO Career Links, 0458 800 870
  • Paul Gemza, Supervisor and Owner SWA Recovery, Company closed due to COVID, 0413 484 800
  • Geoff Cooke, Personal Reference, 0401 404 775

Personal Information

Date of Birth: 02/17/86

Certification

  • White card- CG12055096SEQ01
  • Working with children check0 WWC1706767E

Timeline

Work Placement Coordinator

Career Links
01.2021 - Current

SWA Recovery Service
07.2018 - 01.2020

Reception

Valley Estate Agents
04.2018 - 06.2018

Room Leader 0-2yrs

Tillys play and development centre
01.2009 - 01.2011

Trainee Ship

Bright buttons childcare
01.2008 - 01.2009

Bar Attendant

Windsor castle hotel
01.2006 - 01.2007

Bar Attendant

Potters brewery
01.2005 - 01.2006

First aid certificate -

Life Saving Club

Certificate 3 -

child studies

Certificate 2 -

hospitality

Certificate 2 -

retail

Hsc -

Maitland Grossman High

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Michelle Clark