Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Michelle Cook

Darwin,NT

Summary

Resourceful Reception Manager known for high productivity and efficient task completion. Skilled in customer service management, operational efficiency, and team leadership. Excel in communication, problem-solving, and multitasking to meet diverse needs of clients and staff with precision and calmness.

Overview

2
2
years of professional experience
1
1
Certification

Work History

RECEPTION / MARKETING

KAY AND BURTON
BRIGHTON, MELBOURNE, VIC
03.2021 - 12.2022
  • Coordinating the internal marketing systems to order all advertising needed for the
    agents.
    ● Using the internal databases provided by Kay & Burton coordinate campaigns that
    are currently on the market.
    ● Highly organized time management skills
    ● Computer skills, typing skills and excellent knowledge of both PC and Mac operating
    systems
    ● Most relevant company software to match all sales-based industries, including: Box and
    Dice and Agent Box, Property Tree and IRE
    ● Strong networking skills across all socioeconomic groups.

Skills

  • Front of house coordinator
    ● Events coordinator
    ● Serving of guests meals and drinks in a Wedding environment
    ● Overseeing the setup and packing down of an event
    ● Overseeing the whole event and answering to clients
    ● Communication with the MC throughout the night to make sure things run smoothie
    ● Using Asana as a form of database for our clients
    ● Using a program called Cutare to secure bookings and to give quotes by clients
    ● People skills

Certification

  • CURRENT DRIVERS LICENCE
  • WORKING WITH CHILDRENS CHECK
  • RSA CERTIFICATE

References

References available upon request.

Timeline

RECEPTION / MARKETING

KAY AND BURTON
03.2021 - 12.2022
  • CURRENT DRIVERS LICENCE
  • WORKING WITH CHILDRENS CHECK
  • RSA CERTIFICATE
Michelle Cook