Summary
Overview
Work History
Education
Skills
Referee
Timeline
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Michelle Currie

Michelle Currie

Beaudesert,QLD

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Oversee the Management of Home Care Packages and CHSP Clients/Services, including referrals for Clients to meet their individual needs.

Overview

32
32
years of professional experience

Work History

In Home Supervisor

Jymbilung House Aged Care And Disability Services
08.2008 - Current
  • sVisited clients and conducted assessments. Created Care Plan and budget for Home Care Package / CHSP services
  • Review of Care Plans annually or as required and other paperwork including In Home Duty list, Confidentiality Agreement, Consent to share information etc.
  • Updating services when change required and report to accountant to update client budget
  • Worked closely with Occupational Therapists, Physiotherapists, and nurses to make sure of best outcome and services for client
  • Sourced required Equipment for client so they could remain independent in their own home.
  • Attended weekly case management meetings to discuss concerns / wellbeing of Home Care Package Clients and how we could improve care / services provided to client
  • Weekly check in with client and report in progress notes
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices
  • Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
  • Reporting to Funding bodies and Management
  • Worked My Aged Care Portal
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Demonstrated commitment to organisations core values, leading by example and fostering a culture of excellence.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Respite Assistant / Administration

Beaucare Aged And Disability Services
04.1992 - 07.2008
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Excellent communication skills, both verbal and written.
  • Being part of the Lifestyle and Recreation program which included running daily programs, bus driving (LR License), providing personal care, operating hoists and other equipment
  • Delivered services to customer locations within specific timeframes.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Data entry and reporting to the funding body

Education

Cert IV in Frontline Management -

Leading Age Services of Australia
Brisbane, QLD
03.2013

Skills

  • Processes and procedures - Overseeing Care Co-ordinators in assessment, referrals, reporting, case notes, working on My Aged Care Portal
  • Process Improvement: Being part of the Continuous Improvement Management Team at Jymbilung House, Implementing changes to improve delivery services to clients, working with clients to help them understand Home Care Package process (including services and approval of purchases)

Referee

Referee


Mike Townsend

Plan Manager

Registered NDIS Provider

Mobile: 0472 500 800

Email: MikeTownsend@plan8.com.au


Meg Funk

GCHACAT

Gold Coast Assessment Team

2 Campus Cresent

Robina QLD 4226

Ph: 0416 287 824

Timeline

In Home Supervisor

Jymbilung House Aged Care And Disability Services
08.2008 - Current

Respite Assistant / Administration

Beaucare Aged And Disability Services
04.1992 - 07.2008

Cert IV in Frontline Management -

Leading Age Services of Australia

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Michelle Currie