Michelle Cusic
Dover Heights,Australia
Summary
Experienced and results-driven professional with a successful track record as an Executive Assistant, Office Manager, Events Manager, and Front of House Lead. Thrives in fast-paced environments, utilizing exceptional organizational skills for smooth operations. Approaches challenges with a positive can-do attitude and has a reputation for professionalism due to maintaining confidentiality, exercising discretion, and demonstrating tact and diplomacy. Excels in building strong relationships with excellent interpersonal, written, and verbal communication skills. Meticulous attention to detail and ability to deliver high-quality work under pressure.
Overview
13
13
years of professional experience
Work History
Production Executive
Bastion Agency (Creative)
05.2023 - 01.2024
- Planning and consolidation - Production shoots
- Onboarding/offboarding
- Event management and implementation, both internal and external
- Led cultural assistance and development across multiple teams
- Marketing
- PR
- Across most platforms
- Process administration and implementation
- Staff training, supervision and rostering
- Facilities and logistics
- Budgets and finance
- Implemented new systems saving up to 27%
- Music Supervision
- Negotiating deals and providing creative input
- Licensing and negotiation, saving 23%
- Booking and coordinating studio times and locations across Australia
- Successfully managed and motivated a Front Office team
- Recruitment
Executive Assistant/Office Manager
ITS Management
06.2018 - 05.2022
- Managing office expenditures, budgets and supplies
- Successfully saving up to 30%
- Event planning and implementation, across multiple venues and shifts, saving up to 25% on costs
- Email and calendar management, for 3 executives
- Front Office Manager
- Complex and frequently changing travel arrangements and itineraries
- Conference and meeting room management
- Rostering schedules across 3 shifts, optimising staff levels and minimising costs
- Coordinate with the IT department on all office equipment
- Ensuring all 3 kitchens are fully stocked and functional
- Managing staff (internal and external)
- Liaising with internal and external stakeholders
- Contract Management, internal and external
- Creating new and better partnerships
- Immigration (staff visas and sponsorships)
- Collating documents for global licenses
- Staff training and supervision
- Managing meeting agendas, minutes and actions
- Facilities
- HR – all aspects including onboarding/offboarding
- Payroll and accounts payable
- Recruitment
Executive Assistant
Nine Network (now Nine Entertainment Co.)
04.2011 - 06.2018
- Complex email and diary management for three executives
- Slashing licensing and administration costs up to 35% by aggressive negotiations
- Contract management of music and footage licenses
- Event planning and implementation across multiple venues
- Managing high profile relationships, resulting in the Network securing new talent
- Implementing supplier changes, reducing costs by 23%
- Managing the executive’s complex and frequently changing travel arrangements
- Compiling and analyzing reports
- Creating new expense reports, budget templates and filing systems, saving time & money
- Managing Social Media
- Planning and managing conferences and functions
- Reconciling discrepancies between accounts and suppliers
- Managing meeting agendas, minutes and actions
- Monitoring timelines and flagging potential issues to be addressed
- Keeping up-to-date on the latest technologies and solutions
- Reconciling expenses
- HR
- Payroll and Accounts Payable
- Office management
Education
GCSEs - Mathematics, English, English Literature, Biology, Music, Geography, History, Religious Education, Drama
Silver Royd High School
Leeds, LS12Skills
- Event management
- Planning
- Implementation
- Calendar management
- Email management
- Attention to detail
- Front of house lead
- Customer service orientation
- Administration
- Organisational skills
- Advanced Microsoft Office
- Google Suites
- Resourcefulness
- Team player
- Autonomous work
- Rostering
- Contract negotiation
- Problem solving
- Relationship building
- Reporting
- Budgeting analysis
- Multitasking
- Prioritizing
- Expenses management
- Invoicing
- Conflict resolution
- Works well under pressure
- Time management
- Recruitment
Personal Information
Hobbies: Keeping fit - Swimming, Yoga, Surfing, Roller Blading, Movies, Music, Technology, Reading (Autobiographies), Dining out
Timeline
Production Executive
Bastion Agency (Creative)
05.2023 - 01.2024
Executive Assistant/Office Manager
ITS Management
06.2018 - 05.2022
Executive Assistant
Nine Network (now Nine Entertainment Co.)
04.2011 - 06.2018
GCSEs - Mathematics, English, English Literature, Biology, Music, Geography, History, Religious Education, Drama
Silver Royd High School
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