Michelle Danby
Southern River,Australia
Summary
Diligent Practice Manager/Secretary with comprehensive background in managing medical office operations and supporting healthcare professionals. Effectively coordinated patient scheduling, maintained accurate medical records, and facilitated communication among staff. Demonstrated proficiency in medical terminology and office software applications, ensuring smooth workflow and patient satisfaction.
Overview
30
30
years of professional experience
Work History
Medical Secretary/Typist/Practice Manager
DR LINDEN EASTON GASTROENTEROLOGIST
09.2018 - Current
- Running Clinics
- Hospital Bookings and Paperwork
- Theatre Lists and Bookings
- Stationary Orders
- Accounts and Payments
- Running the Practice
- Typing Medical Letters and Correspondence
- Office Duties
- Liaising with Patients and Doctors, Theatres, Hospitals
- Everyday Running of a busy two doctor gastroenterology practice
- Genie Software
- Hospital Billing and Accounts
Medical Secretary
PERTH RHEUMATOLOGY
12.2014 - 09.2018
- Running Clinics
- Payments and Accounts
- Genie Software
- Medical Typing
Medical Secretary
DEPARTMENT OF CHILD PROTECTION PRINCESS MARGARET HOSPITAL FOR CHILDREN
12.2014 - 07.2014
- Front Desk duties for the Department of Child Protection
- Running Clinics
- Photocopying
- Faxing
- Filing
- Medical Reports and Correspondence
- Answering the telephone
- WebPAS
- TOPAS software
- Microsoft Word
- Ordering medical records with the hospital
Medical Receptionist
RHEUMATOLOGY DR ANG
07.2014 - 02.2014
- Running Clinics
- Patient Accounts
- Patient enquiries
- Medicare Authority Prescriptions
- Medical Director/Pracsoft software
Medical Secretary/Typist
COLORECTAL AND LAPAROSCOPIC SURGEON (DR BARWOOD)
01.2014 - 01.2010
- Patient accounts and health funds
- Typing medical reports using a dictaphone
- Filing
- Answering telephone enquiries
- Running clinics
- Theatre bookings
- Medicare claims online
- Banking
- Liaising with doctors, hospital staff, patients and other medical departments
- Working as part of a small team and autonomously
- Genie software
Medical Receptionist/Typist
GOSNELLS UNIRADIOLOGY
01.2010 - 01.2005
- Accounts
- Typing radiology reports using a dictaphone
- General office duties on the front desk
- Filing
- Booking appointments for patient’s tests
- Give patient’s instructions for their various tests
- Banking
- Stationary orders
Medical Receptionist
DR NGS SURGERY QUEENS PARK
01.2005 - 01.2002
- Manual Appointments
- Greeting patients
- General office duties on the front desk
- Patient accounts
Junior Medical Receptionist
ASHBURTION MEDICAL CENTRE
01.1996 - 01.1995
- Bulk billing patients
- Filing
- Sterilising instruments
- Answering telephones
- Bookkeeping (manual)
- Booking patient appointments
Education
AMA Medical Reception Course - Medical terminology, OSH in a medical office, Medical accounts, Medical Reception
Australian Medical Association
01.2002
CERTIFICATE II IN CLERICAL AND ADMINISTRATION - Reception duties, Workplace communication, Telephone manner, Office equipment, Stationary, Operating computers
Central Metropolitan College of TAFE
01.1997
Skills
- Data entry accuracy
- Good communication skills
- Office administration
- Practice management
- Patient liaison
- Appointment scheduling
- Genie software
- Hospital coordination
- Medical correspondence
- Front desk operations
- Health fund processing
- Medical record management
- Report typing
- Customer service excellence
- Works well autonomously and in a team
Timeline
Medical Secretary/Typist/Practice Manager
DR LINDEN EASTON GASTROENTEROLOGIST
09.2018 - Current
Medical Secretary
PERTH RHEUMATOLOGY
12.2014 - 09.2018
Medical Secretary
DEPARTMENT OF CHILD PROTECTION PRINCESS MARGARET HOSPITAL FOR CHILDREN
12.2014 - 07.2014
Medical Receptionist
RHEUMATOLOGY DR ANG
07.2014 - 02.2014
Medical Secretary/Typist
COLORECTAL AND LAPAROSCOPIC SURGEON (DR BARWOOD)
01.2014 - 01.2010
Medical Receptionist/Typist
GOSNELLS UNIRADIOLOGY
01.2010 - 01.2005
Medical Receptionist
DR NGS SURGERY QUEENS PARK
01.2005 - 01.2002
Junior Medical Receptionist
ASHBURTION MEDICAL CENTRE
01.1996 - 01.1995
CERTIFICATE II IN CLERICAL AND ADMINISTRATION - Reception duties, Workplace communication, Telephone manner, Office equipment, Stationary, Operating computers
Central Metropolitan College of TAFE
AMA Medical Reception Course - Medical terminology, OSH in a medical office, Medical accounts, Medical Reception
Australian Medical Association
PERSONAL INTERESTS
Enjoys spending time with family and friends, watching sons play soccer, reading and walks at the beach with dogs.
PERSONAL CHARACTERISTICS
- Honest
- Reliable
- Hardworking
- Punctual
- Willing to learn
- Love a challenge
- Working autonomously