Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Michelle Dawson

Greater Sydney,NSW

Summary

Passionate, Driven, Energetic

I have a proven track record of over achievement. I am well respected and connected because I build meaning relationships and partnerships which drive joint value and success. I thrive in a fast paced, dynamic environment where I can be challenged and develop myself and those around me. I am goal-oriented, and outcomes focused in nature and am always looking for ways to optimise business and G2M strategies. I strongly believe I am the best candidate for this role and have outstanding references to support.

Overview

14
14
years of professional experience

Work History

Head of Partnerships, ANZ

Confluent
Sydney, NSW
11.2023 - Current
  • Sourced 51% of Enterprise pipe generation in FY24
  • Sourced 42% pipe generation across AU & NZ business, up from 10% previous year.
  • 5x improvement on ASP YoY
  • Built out GSI & RSI ecosystem including establishing practices with Accenture and Capgemini. Managed CSP, GSI, RSI & ISV relationships for region. Partners included AWS, GCP, Deloitte, Infosys, TCS, Datacom, Microsoft, MongoDB, SAP amongst others.
  • Sourced the largest new logo pursuit in Australia through Accenture within 3 months of forming practice.
  • Top Global Performer with over achievement on MBOs each quarter.
  • Built out use case & ref architecture assets, which were adopted globally.

General Manager, ANZ Mulesoft Ecosystem

Salesforce
Sydney, NSW
01.2023 - 11.2023
  • Promoted into this role with responsibility for the health, growth, and revenue contributions of our Mulesoft and Slack Ecosystems across AU & NZ.
  • Highest sourced revenue in Q1 out of all clouds (27%) | Highest sourced pipeline and engagement rate entering Q2 (30%/70%)
  • I worked with the Salesforce Channel A&C team, Mulesoft Sales teams and our incredible ecosystem to share IP, engage key stakeholders (including C-suite), create joint industry G2Ms and account plans and ultimately drive joint business
  • Partners included Accenture, Deloitte, Capgemini, KPMG, PwC, Infosys, TCS, TechM, as well as a range of boutique Salesforce partners specializing in integration.

Partner Sales Director, FINS/NZ | Mulesoft

Salesforce
03.2021 - 01.2023
  • Achieved 97% channel engagement FY23 (76% FY21) & 46% sourced revenue contribution FY23 (7% FY21)
  • I built meaningful C-level relationships and buy-in from industry leaders across our GSI & ISV communities, facilitated and built G2M strategies across Banking, Insurance & Wealth and built out the strongest global sales engagement with AWS
  • I also built solid working relationships with my cross functional teams and coached the channel team on best practices for engaging with Sales teams.

Senior Principal Account Manager, APAC | Datorama

Salesforce
03.2020 - 03.2021
  • I managed Datorama's FINS and at-risk accounts and achieved 100% net retention
  • As the highest performer on the team, I was accepted in Salesforce's Accelerate Leadership Program

Head of Account Management, ANZ | Datorama

Salesforce
05.2018 - 03.2020
  • Managed a team of 2 initially, which grew to 4 during my tenure.
  • Exceeded all net retention targets
  • Facilitated team member promotion

Customer Success Director, APAC

Kaseya
06.2016 - 05.2018
  • Achieved 115% quota with >50% growth on book of business
  • Retention of over 30 at risk accounts
  • Highest Customer Success performer globally

Regional Sales Manager

Kaseya
06.2015 - 06.2016

As the RSM for Australia & NZ, I was responsible for all new business acquisition.

Channel Manager

Veeam
10.2013 - 06.2015

I grew revenue by 75% YoY & transactions by 50% YoY

Global Account Management Print & Personal Systems

HP CANADA
12.2012 - 08.2013

I was responsible for managing HP's PPS LE Global Accounts. During my contract, I exceeded all targets and signed a deal worth over $500k CAD.

Contract role.

Inside Sales Representative

DELL AUSTRALIA
02.2011 - 10.2011

I covered two patches and exceeded all revenue/margin targets.

Contract role.

Executive Assistant

DATADOT TECHNOLOGY
07.2010 - 02.2011

I supported the CEO and CFO in the daily management of their roles.

Education

Cert III - Business Administration

OTEN TAFE

Cert IV - Performing Arts

ED5 International

Salesforce Accelerate - Leadership Course

Skills

  • Channel Sales
  • Partner Development
  • Business Development
  • Executive Engagement
  • Leadership
  • Public Speaking/Presenting
  • Strategic Account Planning and Management
  • G2M Strategy Creation & Execution
  • Account Management
  • Training & Development

Volunteer Experience

  • Salesforce Women's Network Committee Member
  • RCD Foundation Fund-raising Committee
  • Mentor

References

Confluent 

  • Simon Laskaj - Regional Director, Australia & New Zealand
  • Trent Burns - VP Global Partner Success
  • Sandeep Shirodkar - Partner Success Director, APAC

Salesforce 

  • Brian Kealey - VP APAC Mulesoft
  • Nathan Brown - RVP Mulesoft FINS/NZ

Contact details upon request

Timeline

Head of Partnerships, ANZ

Confluent
11.2023 - Current

General Manager, ANZ Mulesoft Ecosystem

Salesforce
01.2023 - 11.2023

Partner Sales Director, FINS/NZ | Mulesoft

Salesforce
03.2021 - 01.2023

Senior Principal Account Manager, APAC | Datorama

Salesforce
03.2020 - 03.2021

Head of Account Management, ANZ | Datorama

Salesforce
05.2018 - 03.2020

Customer Success Director, APAC

Kaseya
06.2016 - 05.2018

Regional Sales Manager

Kaseya
06.2015 - 06.2016

Channel Manager

Veeam
10.2013 - 06.2015

Global Account Management Print & Personal Systems

HP CANADA
12.2012 - 08.2013

Inside Sales Representative

DELL AUSTRALIA
02.2011 - 10.2011

Executive Assistant

DATADOT TECHNOLOGY
07.2010 - 02.2011

Cert III - Business Administration

OTEN TAFE

Cert IV - Performing Arts

ED5 International

Salesforce Accelerate - Leadership Course

Michelle Dawson