Monitor branch telephone calls and redirect them as necessary
Diary and workflow management, appointment scheduling, public relations and media requests, Outlook Calendar organisation for Coordinators and Executive Coordinators
Draft and review correspondence, speeches and presentations for project managers
Coordinate, prioritise, and monitor all correspondence for Project Managers as well as identify issues requiring immediate attention
Assist Team Leaders and Project Managers in ensuring that all Council correspondence is handled promptly and in accordance with legislation as well as with corporate writing and communication guidelines
Prepare, maintain and administer project related procedures and policies
Ensure projects are on track and follow up on deadlines
Report on project progress, ensuring projects are on track and deadlines are followed up
Arrange IT requirements for New Starters along with Induction
Back-up relief (when required) to Branch Administrator and Manager's PA
Coordinate travel and registration for conferences/workshops
Assist with WHS 'Toolbox'; meetings
Meeting agendas and minutes
Assist Disaster Management Unit (DMU) with administration tasks whilst keeping in line with DMU policies and procedures
Liaise with External and internal stakeholders
Ensure that the Council Chambers and other meeting rooms are prepared for Council meetings and other Council business, and that all necessary materials are accessible to Councillors
Ensure information and records are maintained, stored and discarded according to policies and procedures
Ensure strict confidentiality and privacy principles are adhered to regarding the use or disclosure of all confidential, private or personal information
Create required Generic Mailboxes and Manage
Corporate Stationery Orders
Print, collate and binding of bulk documentation
Administration Officer
City of Gold Coast – Plumbing & Drainage Branch
01.2014 - 01.2016
Process/amend Residential and Commercial Plumbing Applications
Add and Remove Notifications through AMS (council software)
Comply Notifications
Generate OSSF Inspection Results/Generate No Further Action Letters
Generate Compliance Permits
Process Refunds and Sundry transactions
Liaise with Plumbers, builders, internal staff, and applicants
Resident Onsite Manager
KS Project Management Services
01.2008 - 01.2013
Monitor, coordinate and enforce Community By Laws
Liaise with Residents, owners, Real Estate Agents, Body Corporate and potential buyers and tenants
Coordinating delivery and/or installation of supplies
Maintain and Monitor complex Entry Gates and CCTV Surveillance systems
Monitor Resident activity
Drafting Letters and Emails to residents and agents
Traffic Management Specialist at Traffic Management Branch, Ministry of Works & TransportTraffic Management Specialist at Traffic Management Branch, Ministry of Works & Transport