Michelle Donald
Tarragindi
Summary
With a proven track record as Spar Express Yamba's Owner/Operator, I excel in leadership and customer service, significantly enhancing client satisfaction and team cohesion. My experience at Junction Park State School showcases my commitment to community and skill in event planning, underpinning my ability to deliver exceptional results in dynamic environments.
Overview
10
10
years of professional experience
Work History
Volunteer
Junction Park State School
03.2023 - 11.2025
- Volunteered in the school tuckshop, fundraising events and helping teachers in the classroom.
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Concluded students hours in the school environment as a Education Support Student.
Owner/Operator
Spar Express Yamba
02.2016 - 11.2022
- Trained staff in customer interaction best practices to improve service delivery.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Contributed positively to the local community through involvement in various events or charitable organizations.
Education
Education Support
Foundation Education
Brisbane, QLD01-2026
Bachelor of Arts - Leisure Management
Griffith University
QLD04-1994
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Leadership qualities
- Customer service
- Event planning
Timeline
Volunteer
Junction Park State School
03.2023 - 11.2025
Owner/Operator
Spar Express Yamba
02.2016 - 11.2022
Education Support
Foundation Education
Bachelor of Arts - Leisure Management
Griffith University
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