Michelle Dornom
Croydon,VIC
Summary
I am a highly organised, passionate individual with proven ability to build relationships and deliver a high quality service via my strong interpersonal skills. Ability to handle multiple projects simultaneously with a positive attitude and high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Business & Program Development Coordinator
Cire Training
09.2022 - Current
- Working with a diverse range of community members to improve their access to and inclusion in quality, professional education & training experiences
- First point of contact for all incoming and outgoing student enquiries, providing ethical advice and information related to accreditation training requirements
- Manage the end-to-end enrolment process for student applications, including Language, Literacy, Numeracy and Digital (LLND) test analysis, Pre-Training Review (PTR) course suitability, Skills First Funding eligibility and compliance, Recognised Prior Learning (RPL) and/or Credit Transfers, and EPSILON (SBAT, apprenticeship/traineeships)
- Identify opportunities, collaborate and partner with internal and external stakeholders to deliver strategic programs across a diverse range of individuals
- Drive increased engagement and enrolments for Cire programs and services by working collaboratively within the community and with relevant stakeholders
- Develop partnerships that support further business development, organisational positioning and increased student engagement
- Ongoing consultation, reporting and feedback to stakeholders, including community and business contacts to ensure the relevance and success of all projects
- Adapting to and embracing evolving Government compliance requirements with positive regard
- Managing stakeholder relationships to optimise opportunities for collaboration, partnerships and referrals with tailored strategy development, implementation, and evaluation
- Engaging services in the community creating partnerships to collaborate on program development to drive developing community support networks
- Collaborating with cross-functional teams throughout Cire to deliver training & community programs
- Contribute to strategic ideation for RTO and other business units
- Manage additional project work obtained through alternative funding streams, as required.
Head of Commercial Sales
DreamCourts
08.2021 - 09.2022
- Manage all aspects of Commercial engagement and on key stakeholders within Government, Council, NBL, building industry and schools across Australia
- Initiate and build corporate and business relationships
- Manage NBL events as required
- Creating custom court designs, quoting, proposal and reporting to internal and external stakeholders
- Devise and assist with marketing initiatives through cross promotion
- Application of suitable tender opportunities.
Business Development Manager
Roof Gutter Cleaning Melbourne
10.2016 - 08.2021
- Manage all aspects of administration and business needs
- Second in charge in the business managing 23 staff
- Quoting, invoicing, reporting, scheduling staff and onsite crew
- Marketing tasks incl
- Website design, marketing materials, social media planning and promotions
- Implementation of new CRM system to streamline business efficiency.
Board Executive Officer
Bendigo Bank
07.2018 - 07.2019
- All administration tasks required for Board Directors including meeting minutes, document management, marketing and events
- Management of shareholders including buying, selling, transfers and database updates.
Administration & Marketing Manager
Erfanian Developments
09.2015 - 10.2016
Account Manager & Marketing Strategist
JPM International
08.2011 - 09.2015
Business Development Manager
A Lavish Affair
07.2011 - 11.2011
Account Executive
MOR Cosmetics
01.2010 - 07.2010
Victorian Account Manager
Channel 7 - Pacific Magazines - Specialty Titles
04.2007 - 01.2010
Club Membership Officer
RACV City Club
05.2005 - 04.2007
Education
VET Development Centre (VDC) training -
Diploma of Community Services -
01.2023
Bachelor of Applied Science – Consumer Science - Marketing & CommunicationConsumer Research & Behaviour
01.2005
Skills
- Cross-cultural sensitivity
- Partnership Building
- Excellent Communication
- Strategic Thinking
- Attention to Detail
References
Confidential references supplied on request.
Timeline
Business & Program Development Coordinator
Cire Training
09.2022 - Current
Head of Commercial Sales
DreamCourts
08.2021 - 09.2022
Board Executive Officer
Bendigo Bank
07.2018 - 07.2019
Business Development Manager
Roof Gutter Cleaning Melbourne
10.2016 - 08.2021
Administration & Marketing Manager
Erfanian Developments
09.2015 - 10.2016
Account Manager & Marketing Strategist
JPM International
08.2011 - 09.2015
Business Development Manager
A Lavish Affair
07.2011 - 11.2011
Account Executive
MOR Cosmetics
01.2010 - 07.2010
Victorian Account Manager
Channel 7 - Pacific Magazines - Specialty Titles
04.2007 - 01.2010
Club Membership Officer
RACV City Club
05.2005 - 04.2007
VET Development Centre (VDC) training -
Diploma of Community Services -
Bachelor of Applied Science – Consumer Science - Marketing & CommunicationConsumer Research & Behaviour
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