Michelle Faye
Mudgeeraba
Summary
I am currently an Early Childhood Centre Manager with 16 years of experience managing multiple licensed early childhood facilities. This role includes meeting compliance, mentoring of staff, records management, building positive relationships and administration whilst maintaining profitability and business growth. I have a strong focus on building and maintaining a strong sense of community and building relationships. In 2023 I commenced studying a Bachelor of Laws to seek a change in career following my own battles through the complexities of the legal sector including family law. I am seeking a position that enriches my studies in the legal profession whilst allowing me to help and support others on their own journey.
Overview
21
21
years of professional experience
Work History
Early Childhood Centre Manager
G8 Education
09.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
Mind Mentor
Self Employed Services
12.2023 - Current
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Facilitating group sessions and learning discussions to further objectives.
- Connecting with clients with available resources to improve plan success.
- Providing guidance on stress management and grounding techniques to reduce overwhelm.
Centre Director
Treehouse Early Learning
03.2023 - 09.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organised and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships
- Recruiting, managing, supporting and leading child care staff
- Building respectful and reciprocal relationships with families that respond to their needs and expectation
- Maintaining a safe and healthy environment for children, families, staff and visitors, by ensuring policies and procedures are followed and legislation is complied with
- Making sure the centre delivers on the requirements of the National Quality Framework
- Managing the centre's budget, performance and resources
- Managing enrolment enquiries, tours and orientations
- Ensures the centre follows relevant government requirements
Director
Jellybeans Family Daycare
10.2007 - 03.2023
- Evaluated company documentation to verify alignment with regulatory requirements.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Optimized operational processes using analytics tools to address client-specific metrics.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Monitored and coordinated workflows to optimize resources.
- Established departmental performance goals and provided feedback for underperforming areas.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Recruit and onboard staff
- Work in line with the National Quality Framework and The National Regulations.
- Administer Childcare Subsidy
- Support educators with the delivery of the educational program
- Assist in behaviour management practices
- Create professional development training for educators
- Conduct staff appraisals
- Implement the Early years learning framework across the service
- Assist the educational leader to perform their duties
- Process enrolments and keep records
- Handle complaints
- Work in a partnership with families
- Develop and review policies and forms
- Implement and adhere to workplace health and safety
- Facilitate and maintain the services quality improvement plan
- Understand and maintain children protection principles
- Knowledge of physical, emotional, cognitive, social and cultural development of children
- Provide ongoing support and assistance to all educators and staff
- Coordinate staff meetings
- Respect and adhere to confidentiality procedures
- Answering phones and emails
- Social media accounts
- Producing family and educator newsletters
- Managed daily operations while overseeing multiple locations to foster increased productivity.
Early Childhood Educator
Shellharbour City Children's Centre
02.2003 - 04.2006
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Applied play-based strategies to provide diverse approaches to learning.
- Incorporated music, art and literature into curriculum.
- Created safe and nurturing learning environment for children.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Modeled positive behaviour and communication skills for children.
- Established positive relationships with children and families.
- Completed required documentation in line with regulatory frameworks.
Education
Bachelor Of Laws - Business And Law
Central Queensland University
Brisbane, QLD12.2025
First Aid -
Accredited Training Company
12.2022
Associate of Applied Science - Dermal
ACHW
Brisbane, QLD12.2022
Graduate Certificate - Life Coaching
The Life Coaching College
Sydney, NSW11.2022
Diploma of Early Education And Care - Education
Advanced Education Australia
Sydney, NSW09.2018
Skills
- Financial Reporting
- Organisational Development
- Budget Management
- Training of staff
- Recruitment of staff
- Customer service
- Compliance Monitoring
- Enrichment Activities
- Delegating Assignments
- Building teams
- Administrative Support
- Safe Environment Planning
- Fostering Positive Environment
- Critical Thinking
- Cultural Awareness
- Relationship Building
- Customer Relations
- Active Listening
- Written Communication
- Flexible and Adaptable
- Cultural Awareness
- Relationship Building
- Customer Relations
- Active Listening
- Written Communication
- Flexible and Adaptable
Timeline
Mind Mentor
Self Employed Services
12.2023 - Current
Early Childhood Centre Manager
G8 Education
09.2023 - Current
Centre Director
Treehouse Early Learning
03.2023 - 09.2023
Director
Jellybeans Family Daycare
10.2007 - 03.2023
Early Childhood Educator
Shellharbour City Children's Centre
02.2003 - 04.2006
Bachelor Of Laws - Business And Law
Central Queensland University
First Aid -
Accredited Training Company
Associate of Applied Science - Dermal
ACHW
Graduate Certificate - Life Coaching
The Life Coaching College
Diploma of Early Education And Care - Education
Advanced Education Australia