Michelle Flood
Macquarie Park,NSW
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognised for taking proactive approach to identifying and addressing issues, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organisational growth.
Overview
4
4
years of professional experience
2
2
Certificate
Work History
Data Centre Engineering and Operations
Amazon Web Services (AWS)
05.2024 - Current
- Understand and maintain data centre infrastructure design and its components such as Generator, Power Distribution Board, Automatic Transfer Switch (ATS), Uninterruptible Power Supply (UPS) and Computer Room Air Conditioner (CRAC) by planning, scheduling, and supporting routine preventative maintenance.
- Monitor and response to alarms from Building Management System (BMS) and Electrical Power Monitoring System (EPMS).
- Support installation of server racks such as connecting and testing power cables and upstream breakers.
- Perform root cause analysis and basic troubleshooting steps on faulty equipments.
- Create standard operating procedure (SOP) and emergency operating procedure (EOP).
- Create Change Management (CM) request and tracking ticket. Closing work orders within compliance dates.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Data Engineer
Shop Grok
06.2023 - 01.2024
- Build data pipelines and troubleshoot any issues that cause blockage in data pipelines.
- Create workflows using Alteryx to automate tasks such as data cleaning.
- Analyzed and refined existing Alteryx workflow, achieving a 50% reduction in processing time.
Product Engineer
Seagate
07.2019 - 05.2021
- Responsible for optimising product performance and customer experience. Utilised SQL for data extraction, JMP software (a subsidiary of SAS) for data cleaning, and Tableau for data visualisation to facilitate team decision-making.
- Performed root cause analysis, then shared findings with internal
stakeholders and made recommendations. - Increase yield by 30% for a specific product by finding product characteristics associated with high contamination tendency.
Education
Master of Business Analytics -
Macquarie University
Sydney, NSW02-2023
Bachelor of Electrical Engineering - Electronics
Chulalongkorn University
Bangkok, Thailand07.2019
Skills
- Teamwork and collaboration
- Time management
- Problem-solving
- Excellent communication
- Excel, Microsoft suite
- SQL, Python
Timeline
Data Centre Engineering and Operations
Amazon Web Services (AWS)
05.2024 - Current
Data Engineer
Shop Grok
06.2023 - 01.2024
Product Engineer
Seagate
07.2019 - 05.2021
Master of Business Analytics -
Macquarie University
Bachelor of Electrical Engineering - Electronics
Chulalongkorn University
Certification
- Alteryx Designer Core Certification (issued on 08/2023)
- AWS Cloud Practitioner Certification