Michelle Geoghegan
Lilyfield,NSW
Summary
A demonstrated strategic People Partner and Transformation Leader who is passionate in delivering people initiatives that drive high performance and enhance the overall employee experience.
A growth mindset and ability to work in close partnership with business operations has enabled me to add value in delivering change and transformation programs with positive people and commercial outcomes.
Overview
28
28
years of professional experience
Work History
Head of Business Improvement & Partnering
Euro Garages Australia
07.2022 - Current
- Lead the People Management Strategy working closely with Executive Directors to deliver the strategic Talent Agenda and implement key talent initiatives across the EG Australia retail network & corporate Head Office.
- Lead initiatives that drive a high performance culture and enhance the overall employee experience whilst managing HR related operations and a team of HR Business Partners for implementation.
- Established strong relationships with key stakeholders to ensure alignment of HR goals with business objectives.
- Implemented succession planning initiatives, promoting long-term stability in key leadership positions.
- Conducted thorough workforce analysis to identify areas of improvement and develop targeted solutions.
- Implement strategies to boost productivity, profitability, and efficiency, while managing workforce risks
- Managed annual budgeting process for the human resources department, ensuring sufficient allocation of resources towards strategic initiatives.
Head of Talent Acquisition
Euro Garages Australia
01.2020 - 07.2022
- Develop and execute the Talent Strategy for EG Australia as they entered the Australian market including Employment Branding, EVP & Recruitment Operations.
- Led the Transformation Program from Woolworths to EG independent operating systems for the Success Factors People Stream.
- Define & establish business process across the end to end employee lifecycle while maintaining compliance with employment regulations.
- Develop and mentor the talent team, enhancing efficiency and effectiveness to ensure quality business and candidate experiences.
- Manage the talent budget efficiently.
- Led a high-performing team of recruiters, fostering a culture of collaboration and continuous improvement.
- Enhanced talent acquisition processes by implementing innovative recruitment strategies and streamlining candidate sourcing methods.
- Established strategic partnerships and professional networks to enhance access to skilled professionals.
Talent Acquisition Manager
Caltex Australia (AMPOL)
12.2018 - 01.2020
- Member of the HR Leadership Team, lead recruitment initiatives and strategies across Caltex Australia companywide, Corporate Services, Convenience Retail and Fuels & Infrastructure business units.
- Develop and expand the in-house recruitment model.
- Development and execution of the Caltex Employee Value Proposition
- Increased the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
- Managed a high-performing talent acquisition team (8), fostering professional development opportunities, setting performance goals, and providing continuous support for success.
- Evaluated and updated company recruitment policies to ensure alignment with industry best practices and compliance with applicable laws and regulations.
- Created comprehensive reports on recruitment trends and metrics which informed executive decision-making related to workforce planning strategies.
Talent Acquisition Specialist
Caltex Australia (AMPOL)
01.2017 - 12.2018
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.
- Winner Caltex 2018 Stellar Award - "Connect to Win" for the successful implementation of HireVue AI screening to the Retail Operations business offering cost savings and time efficiency to the growing volume of store recruitment within Caltex.
Franchisee
JAX Tyres & Auto
11.2006 - 12.2016
- Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
- Built strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of products and services.
- Coordinated successful promotional events aimed at increasing brand awareness and attracting new clientele to the franchise location.
- Optimized staffing levels during peak hours to ensure optimal customer service while minimizing labor costs during slower periods throughout each day.
- Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
- Improved overall customer experience by consistently delivering exceptional service and promptly addressing any issues or concerns.
- Implemented cost-saving measures through careful budgeting, expense tracking, and resource allocation.
Career Break
Family
01.2002 - 01.2006
Recruitment Consultancy Roles
Various
01.1997 - 07.2002
- TMP Worldwide - HR Recruitment
- HAYS - Support, HR & Finance Recruitment
Education
Bachelor of Arts - Communications
University of Western Sydney
Saville Assessment Asia Pacific
Korn Ferry
Skills
- Ability to think strategically, execute operationally and make data driven decisions
- Strong organisational skills with the ability to prioritise in a dynamic and constantly changing environment
- A continuous improvement mindset, adapting thinking and approaches as needed
- Exceptional interpersonal skills, approachable with the ability to build strong internal and external relationships
- High level of professionalism, enthusiasm, and a positive, team-oriented attitude
- Demonstrated influencing and coaching skills
Understanding of employment legislation
- Resilience and tenacity under pressure
- Operations Management
- Organisational Development
- Project Management
- Business Planning
- Human Resources Management
Timeline
Head of Business Improvement & Partnering
Euro Garages Australia
07.2022 - Current
Head of Talent Acquisition
Euro Garages Australia
01.2020 - 07.2022
Talent Acquisition Manager
Caltex Australia (AMPOL)
12.2018 - 01.2020
Talent Acquisition Specialist
Caltex Australia (AMPOL)
01.2017 - 12.2018
Franchisee
JAX Tyres & Auto
11.2006 - 12.2016
Career Break
Family
01.2002 - 01.2006
Recruitment Consultancy Roles
Various
01.1997 - 07.2002
Bachelor of Arts - Communications
University of Western Sydney
Saville Assessment Asia Pacific
Korn Ferry
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