MICHELLE GROGAN

Specialised in all aspects of custom picture framing from consultation and quoting with customer, working with suppliers through to completion of the job. Completed apprenticeship.

• Developed strong relationships with clientele by offering personalised solutions for their art display needs.
• Enhanced customer satisfaction by providing expert advice on frame selection and design elements.
• Ensured consistent quality control by inspecting completed frames for accuracy before presenting them to customers for approval or pickup.
• Assembled high-quality custom frames using appropriate techniques, such as joining corners securely and mounting artwork professionally.
• Assisted clients in selecting matting and frames to best showcase their artwork or memorabilia.
• Prioritised client satisfaction by ensuring each project met their unique vision and expectations while adhering to industry best practices.
• Maintained a clean and organised workspace, ensuring efficient work processes and high-quality results.
• Operated precision cutting tools to create custom-sized mats, frames, and glass with accuracy and care.
• Educated customers about proper conservation techniques to protect the longevity of their framed pieces.
• Displayed excellent attention to detail when measuring, cutting, and assembling custom picture frames for various types of artwork or memorabilia.
• Pricing
• Measuring
• Custom matboard cutting (single, double, triple)
• Hand mounting pictures onto adhesive foamcore
• Hinge mounting pictures
• Using archival processes where appropriate
• Canvas stretching, embroidery stretching
• Hot glue gun mounting
• Hand glass cutting
• Shadow box framing

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