Michelle Hamilton
Canning Vale,WA
Summary
Hardworking Senior Test Analyst offering 15 years of experience and expertise necessary to take on dynamic and complex software systems. Talented in Developing and executing formal test plans to ensure the delivery of quality software applications. Participates in test planning, writing test cases/scripts and test execution. Testing may include application, network, system, regression and user acceptance testing.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Test Analyst
HBF Health Fund
Perth , WA
02.2022 - Current
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
Test Analyst
HBF Health Fund
Perth , WA
07.2018 - 02.2022
- Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
Business Systems Tester
HBF Health Fund
Perth, WA
04.2014 - 07.2018
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Identified issues, analyzed information and provided solutions to problems.
- Used coordination and planning skills to achieve results according to schedule.
Business Systems Test Coordinator
HBF Health Fund
Perth , WA
08.2011 - 04.2014
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Business Systems Tester
HBF Health Fund
Perth , WA
01.2007 - 08.2011
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Claims Specialist
HBF Health Fund
Perth, WA
07.2001 - 01.2007
- Followed up with customers on unresolved issues.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Processed and recorded new policies and claims.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
Education
High School Diploma -
John Septimus Roe Anglican Community School
Mirrabooka, WA11.2000
Skills
- Testing Analytics
- Time Management and Prioritization
- Manual Testing
- Defect Tracking and Reporting
- Verbal and Written Communication
- Teamwork and Positive Attitude
- Software Development Tools: JIRA, Confluence
- Agile Best Practices
Certification
- ISTQB Foundation certification
Timeline
Senior Test Analyst
HBF Health Fund
02.2022 - Current
Test Analyst
HBF Health Fund
07.2018 - 02.2022
Business Systems Tester
HBF Health Fund
04.2014 - 07.2018
Business Systems Test Coordinator
HBF Health Fund
08.2011 - 04.2014
Business Systems Tester
HBF Health Fund
01.2007 - 08.2011
Claims Specialist
HBF Health Fund
07.2001 - 01.2007
High School Diploma -
John Septimus Roe Anglican Community School