Michelle Hannaway
Petrie,QLD
Summary
At North West Private Hospital's Maternity Unit, I leveraged my expertise in care coordination and interpersonal communication to enhance patient outcomes, significantly boosting satisfaction scores.
My commitment to quality improvement and patient education, coupled with a proactive approach to clinical judgment, fostered a supportive environment for both staff and patients. I am a dedicated and compassionate nurse with proven ability to provide patient care in fast-paced environment, calm and level-headed when handling high-stress situations. I use strong communication skills and humor to develop professional relationships with patients and families.
I am an adaptable profession clinical nurse/midwife specializing in womens' health/endocrine/antenatal/postnatal/birth suite/SCN/ education/ clinical management/ staff management nursing. I have experience across a variety of functions in fast-paced surgical and maternity settings. I have a proven history of effectively implementing nursing procedures and training to promote safe, patient-centered care.
Overview
33
33
years of professional experience
Work History
Clinical Nurse/Registered Midwife/AHNM
North West Private Hospital, Maternity Unit
01.1991 - Current
- Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
- Responded to patient emergencies to provide prompt and correct intervention .
- Educated patients and families to increase understanding of condition and best ways to manage.
- Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
- Mentored new nursing staff, fostering professional growth and team building within the unit.
- Administered medications and treatments to manage patient's condition.
- Utilized evidence-based practice to assess and provide care for patients.
- Participated in quality improvement initiatives to improve patient care outcomes.
- Utilized advanced assessment skills to identify early indications of deterioration in a patient''s condition, enabling prompt intervention when needed.
- Demonstrated knowledge of technical procedures and proper equipment use.
- Developed strong rapport with patients and families, promoting open communication channels for effective collaboration in treatment plans.
- Ensured accurate documentation of all patient records, contributing to improved quality assurance measures.
- Maintained patient confidentiality by protecting unauthorized access to personal information.
- Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
- Acted as a clinical resource for colleagues seeking guidance on best practices or challenging cases, contributing to a supportive learning environment within the unit.
- Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine.
- Handled patient discharge planning, arranging for follow-up care after leaving healthcare facility.
- Promoted a culture of safety by maintaining strict adherence to infection control protocols and reporting potential hazards.
- Increased patient satisfaction scores through consistent delivery of compassionate and culturally competent care.
- Maintained accurate and comprehensive patient records in line with regulatory standards.
- Coordinated seamless transitions between levels of care by effectively communicating with multidisciplinary team members throughout the process.
- Served as a patient advocate, ensuring individual needs were met and concerns addressed promptly.
- Streamlined workflow processes, improving overall efficiency within the unit.
- Handled patient transfers, following safety protocols to prevent injuries.
- Collaborated with multidisciplinary team to evaluate patient data and determine patient care plans.
- Provided wound care to promote healing and prevent infection.
- Implemented individualized nursing care plans tailored to meet the unique needs of each patient population served.
- Participated in hospital-wide initiatives aimed at reducing medication errors and improving patient safety practices.
- Conducted comprehensive assessments of complex medical conditions, facilitating timely interventions to prevent complications.
- Assisted in developing continuing education programs, enhancing staff knowledge and skills in clinical practice areas.
- Provided specialized care for critically ill patients requiring advanced monitoring and interventions.
- Reduced hospital readmissions by providing thorough discharge education and follow-up support to patients.
- Served as a clinical resource to staff, patients and families.
- Evaluated patient histories, complaints, and current symptoms.
- Documented patient progress and care interventions in medical records.
- Participated in quality improvement initiatives to improve patient care.
- Identified clinical risks and took appropriate preventative actions.
- Provided clinical oversight and support to health care teams.
- Monitored clinical staff performance and provided feedback.
- Developed and maintained collaborative relationships with healthcare providers.
- Facilitated and attended interdisciplinary meetings to discuss patient care.
- Evaluated patient progress, assessed outcomes and provided follow-up care.
- Implemented and monitored infection control protocols.
- Assisted in development and implementation of new clinical programs.
- Monitored and maintained clinical supplies, materials and inventory.
- Reviewed patient health status and developed individualized care plans.
- Facilitated patient and family education and counseling.
- Explained side effects from medications and provided in-depth education to patients on diabetes, asthma, cancer, and other diseases.
- Developed, implemented and monitored clinical protocols and standards of care.
- Assessed effectiveness of clinical nursing interventions and programs.
- Created educational materials for staff and patients.
Education
Ausmed Online
RANZCOG
MEDSCAPE
Registration - Nursing/ Midwifery
RBWH
Brisbane, QLD05.1986
Skills
- Vital Signs Documentation
- Infection Control
- Medication Administration
- Care Coordination
- Care Planning
- Quality Assurance
- Quality Improvement
- Employee Evaluation
- Clinical judgment
- Intake and discharge
- Patient Examination
- Ethical Practice
- Family Education
- Team Supervision
- Treatment coordination
- Health Promotion
- Patient Relations
- Patient consultation
- Critical Thinking
- Patient Education
- Basic Life Support for Health Care Providers (BLS)
- Patient Assessments
- Decision-Making
- Attention to Detail
- Patient Care
- Staff education and training
- Coaching and Mentoring
- Staff Management
- Patient Observation
- Interpersonal Communication
- Interdisciplinary Collaboration
- Practice Standards Evaluations
- Medical Documentation
- Treatment Planning
- Nursing Staff Supervision
- Nursing Practice Evaluations
- Patient care delivery
- Outpatient Care
- Procedures Development
- Quality improvements
- Discharge Planning
- Patient Records Analysis
- Staff Evaluation
- Nursing Procedure Development
- Direct Patient Care
- Patient Management
- In-Service Training
- Patient Discharge Consultation
- Admitting and Discharging
- Staff Assessment
- Staff Development
- Care Plan Development
- Shared governance
- Inpatient Care
- Accreditation Process Implementation
- Protocol Review
- Basic Life Support for Health Care Providers
- Patient Services
- Technology Instruction
- Compliance Monitoring
- Clinical Procedures Consultation
- Educational Program Coordination
Timeline
Clinical Nurse/Registered Midwife/AHNM
North West Private Hospital, Maternity Unit
01.1991 - Current
Ausmed Online
RANZCOG
MEDSCAPE
Registration - Nursing/ Midwifery
RBWH
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