Hi, I’m
MICHELLE HARDIE
Hotel Management/Chef
Redfern,NSW
Summary
Serviced-focused General Manager with proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced Head Chef with expertise in menu development, culinary techniques, and food safety. Proven track record of maintaining high standards of food quality and safety while optimizing workflow and controlling costs. Skilled in staff training and development, with a focus on creativity in menu development and food presentation. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Brings positive attitude and commitment to continuous learning and growth.
Overview
37
years of professional experience
1
Certification
Work History
Chefs On The Run
Head Chef
04.2024 - Current
Job overview
- Company Overview: Temporary Chef Agency
- Established and maintained high standards of food quality, hygiene, and safety in the kitchen
- Inspected supplies, equipment, or work areas to verify conformance to established standards
- Established quality control standards for food preparation and presentation
- Ensured proper storage of food items according to safety guidelines
- Supervised kitchen staff of up to 10 employees, providing feedback and training as necessary
- Received and examined food supplies to verify items met quality and quantity standards
- Collaborated with restaurant managers and front-of-house staff to ensure seamless service
- Gave staff feedback on performance to enable staff development
- Temporary Chef Agency
Coco Hill Restaurant & Bar
Owner & Chef
12.2014 - 03.2024
Job overview
- Company Overview: Small boutique resort on Bastimentos Island in Bocas del Toro, Panama, Central America
- Managed the daily operations related to customer service, inventory management, and marketing
- Maintained a high standard of customer service through quality assurance checks
- Developed print advertising, social media campaigns, and networking events to deliver messages to target audience
- Created innovative marketing plans to drive business growth
- Identified problems, made decisions, and interpreted results based on quantitative techniques
- Defined strategic plans and kept business on track to meet objectives
- Small boutique resort on Bastimentos Island in Bocas del Toro, Panama, Central America
The Bayleaf
Owner & Chef
05.2001 - 01.2006
Job overview
- Company Overview: Cafe/Restaurant
- Managed the daily operations related to customer service, inventory management, and marketing
- Maintained a high standard of customer service through quality assurance checks
- Created innovative marketing plans to drive business growth
- Monitored industry trends to identify opportunities for improvement
- Developed comprehensive training programs for new hires as well as existing staff members
- Prepared staff work schedules and assigned specific duties
- Demonstrated and supported continuous improvement and growth mindset
- Spearheaded multiple projects from concept through completion while successfully managing budgets and timelines on each project
- Cafe/Restaurant
Terrigal Pacific International
General Manager
11.1987 - 01.1991
Job overview
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Maintained strong client connections by addressing concerns with efficiency and professionalism.
Education
Ryde TAFE
Commercial Cookery III
02.1983
Umina High SchoolUmina
School Certificate
11.1982
Skills
- Creativity in Menu Development
- Culinary Techniques
- Food Safety & Sanitation
- Banquets and catering
- Allergy awareness
- Cost control and budgeting
- Staff training
- Workflow optimization
- Food presentation
- Client relationships
- Operations management
- Workforce training
Certification
- Food Safety Supervisor Certificate, 11/01/24
- Commercial Cookery III, 02/01/83
- Permaculture Design Certificate
Languages
English, Spanish, Bahasa Indonesian
Timeline
Head Chef
Chefs On The Run
04.2024 - Current
Owner & Chef
Coco Hill Restaurant & Bar
12.2014 - 03.2024
Owner & Chef
The Bayleaf
05.2001 - 01.2006
General Manager
Terrigal Pacific International
11.1987 - 01.1991
Ryde TAFE
Commercial Cookery III
Umina High School
School Certificate
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