Michelle Heard
Toowoomba
Summary
Dedicated customer service professional with extensive experience in all aspects of excelling customer satisfaction. Solid team player with a positive demeanor who is motivated to contribute to the success of any business and excel in all areas of my career.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Console Operator
Shell Night Owl
02.2019 - 06.2019
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Cash and EFTPOS transactions
- Maintain stock levels for purchase
- Fast food cooking and preparation
- Adhering to all health and safety protocols
Console Operator
Puma Energy Service Station
03.2017 - 01.2019
- Customer service, cash and EFTPOS transaction
- Maintain cleanliness and a safe environment for staff and customers as well as keeping records that adhere to all health and safety requirements
- Maintaining stock levels for purchase
Console Operator
BP Australia
05.2013 - 07.2015
- Customer service, cash and EFTPOS transactions
- Fast food cook and food preparation
- Adhering to all health and safety standards
- Maintain stock levels for purchase
Console Operator Promoted to Site Manager
Freedom Fuels
03.2008 - 2013
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
- Demonstrated adaptability by quickly learning new systems as they were introduced into the work environment.
- Fuel inventory-dips, meters
- Adhering to all health and safety requirements
- Responsible for running the 24 hour site
- Achieving KPI's
Education
Gayndah State High School
Gayndah, QLDSkills
- Time Management
- Effective Communication
- Organization
- Empathetic
Certification
In the process of completing Certificate IV Child, Youth and Family Intervention
Timeline
Console Operator
Shell Night Owl
02.2019 - 06.2019
Console Operator
Puma Energy Service Station
03.2017 - 01.2019
Console Operator
BP Australia
05.2013 - 07.2015
Console Operator Promoted to Site Manager
Freedom Fuels
03.2008 - 2013
Gayndah State High School
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