Michelle Hoffmann
Warriewood,NSW
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organisational skills. Clear understanding of prioritising and client satisfaction. Looking to get back into the workforce after living overseas and supporting my husband in his career for several years, and previously travelling extensively around the world whilst living abroad from 1993-2000.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
Work History
Office Manager
Knight Frank Int'l
Sydney, NSW
03.2006 - 06.2006
- Oversaw office inventory activities, including ordering and requisitions.
- Coordinated special projects and managed schedules for the team.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Maintained computer and physical filing systems.
- Arranged corporate and office functions for company employees and guests.
- Kept physical files organised for easy updating and retrieval by authorised team members.
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute as required.
- Managed office operations while scheduling appointments for department managers.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Initial point of contact for all phone enquires.
Executive Assistant to Regional Directors, Sales
Jones Lang Lasalle (JLL)
Sydney, NSW
04.2001 - 01.2006
- Prepared documents, reports and presentations for executives.
- Engaged with clients to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new and potential clients.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for directors.
- Promoted team productivity by keeping supplies organised and well stocked.
- Greeted arriving visitors and directed individuals to appropriate destinations.
- Managed administrative functions, including complex calendar management.
- Processed travel expenses and reimbursements for executive team and senior management.
- Organised and coordinated conferences and monthly meetings.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Worked with senior management to initiate new projects and assist in various processes.
- Organised international and domestic travel arrangements for executives including all transportation and hotel stays.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Kept physical files and digitised records organised for easy updating and retrieval by authorised team members.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Developed and updated spreadsheets and databases to track, analyse and report on performance and sales data.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Organised envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Executive Assistant
Westpac Banking Corporation, WBC
Sydney, NSW
01.1989 - 01.1993
Education
School Certificate -
Danebank Church of England Girls' School
Hurstville, NSW 01.1980 - 12.1987
Diploma - Administration & Secretarial
St. Patrick's Business College
Sydney, NSW 01.1988 - 12.1988
Skills
Database administration
Scheduling
Team Bonding
Presentation design
Excellent multi-tasking ability
Organizational skills
Office management
Office administration
Administrative support
Friendly nature
Clear oral/written communication
Relationship building
Documentation and control
Timeline
Office Manager
Knight Frank Int'l
03.2006 - 06.2006
Executive Assistant to Regional Directors, Sales
Jones Lang Lasalle (JLL)
04.2001 - 01.2006
Executive Assistant
Westpac Banking Corporation, WBC
01.1989 - 01.1993
Diploma - Administration & Secretarial
St. Patrick's Business College
01.1988 - 12.1988
School Certificate -
Danebank Church of England Girls' School
01.1980 - 12.1987