Michelle Igua
Moggill,QLD
Summary
Confident high school student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings basic computer skills, excellent communication skills, teamwork, efficiency and adaptability. Former store associate with hands-on experience in customer service, and basic barista training.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista Trainee
Axal Training
Ipswich, QLD
05.2024 - 06.2024
- Assisted in the preparation of various types of coffee.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
Store Associate
Family business
Port Moresby, Papua New Guinea
10.2020 - 01.2023
- Utilized Loyverse POS to streamline sales transactions by enabling businesses to process payments, track inventory, and manage customer interactions efficiently.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer questions and concerns regarding products and services.
Education
High School Diploma -
Ipswich Girls Grammar School
Ipswich, QLD11-2025
SIT30622 Certificate III in Hospitality - Barista Course
Axial Training
Brisbane, QLD06-2024
Year 9 - Year 11 -
Port Moresby International School
Port Moresby, PNG12-2023
Skills
- Customer service
- Clear communication
- Sales support
- Team collaboration
- Problem solving
- Food safety
- Cleanliness
- Active listener
Affiliations
- Curricular - Year 12 (General English, General Math, Psychology, Chemistry, Physics)
- Extracurricular - School senior hockey team
Certification
- SIT30622 Certificate III in Hospitality
Timeline
Barista Trainee
Axal Training
05.2024 - 06.2024
Store Associate
Family business
10.2020 - 01.2023
High School Diploma -
Ipswich Girls Grammar School
SIT30622 Certificate III in Hospitality - Barista Course
Axial Training
Year 9 - Year 11 -
Port Moresby International School
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