Michelle Jarvis
Pascoe Vale
Summary
Dedicated Pharmacy Manager enthusiastic about helping diverse people and offering experience with regulatory requirements. Knowledgeable in the running of the pharmacy and dealing with Representatives from various supplies. Bringing successful career history comprising more than 35 years.
Overview
36
36
years of professional experience
Work History
Pharmacy Manager
Blooms The Pharmacy
01.2020 - 07.2023
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Supervised team of 6 front desk agents and helped to resolve issues arising during shifts.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
Pharmacy Assistant
Guardian Pharmacy LLC
01.1988 - 01.2020
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Assisted pharmacy staff with preparing medications and filling orders.
- Merchandised over-the-counter goods and rotated stock.
- Counted and labeled prescriptions with correct item and quantity.
- Trained new pharmacy staff on computer system and drug management protocols.
- Supported operations with filing, copying and faxing.
- Verified order information against computer database.
- Greeted customers at counter and provided excellent customer service.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Assisted customers in selecting over-the-counter medications and health care products.
- Organized pharmacy area to maintain clean and orderly environment.
- Verified patient information to correctly dispense medications.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Input patient information into computer system for prescription orders.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Re-stocked shelves with prescribed medications and health care products.
- Answered questions regarding medication instructions and usage.
Education
High School Diploma -
Geoghan College
Broadmeadows, VIC12.1987
Skills
- Regulatory Compliance
- Wellness Services
- Medication Dispensing
- Inventory Control
- Drug Utilization Review
- Training and Mentoring
- Inventory and Restocking
Timeline
Pharmacy Manager
Blooms The Pharmacy
01.2020 - 07.2023
Pharmacy Assistant
Guardian Pharmacy LLC
01.1988 - 01.2020
High School Diploma -
Geoghan College
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