Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Michelle JIANG

Melbourne

Summary

Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.

Overview

9
9
years of professional experience

Work History

Team Lead-Demand /Logistics Planner

Arlec Pty Ltd
12.2022 - Current
  • Oversee the end-to-end process of international shipments, including planning, execution, and delivery
  • Ensure that all shipments comply with the legal and regulatory requirements of both the originating and destination countries
  • Maintain and build relationships with suppliers, stakeholders and warehouse
  • Develop and produce timely reporting, identifying risks and opportunities, providing insights and expertise to the team

Demand/Logistics Planner

Arlec Pty Ltd
08.2020 - 12.2022
  • Maintain accurate and timely information in designated systems, specifically product status, forecast spreadsheet, promotional quantities for allocated product categories
  • Analyze historical sales data and market trends to anticipate future demand and adjust inventory levels accordingly
  • Managing the logistics activities including delivery processing, shipment coordination, follow up and response
  • Work closely with the warehouse, freight forwarders and Wharf cartage service providers to ensure the stock delivered on time and to minimize related costs

Operations Officer

Collinstar Capital Pty Ltd
09.2016 - 12.2019
  • Ensured customers' enquirers and complaints were handled and resolved accurately and quickly by replying their emails and messages
  • Maintained customers' profiles in the systems by ensuring the accuracy of them
  • Collected and examined information to contribute to the work area's reports, findings, decision-making or recommendations
  • Provided operational support to all business units including administrative, financial and HR departments
  • Contributed in creating the company's customer service process manual, used company wide
  • Top Customer Service Award in 2017-18 for providing excellent customer experience

Education

Master of Mangement - Finance

University of Melbourne
07.2016

Bachelor of Business -

Monash University
12.2014

Skills

  • Relationship Management
  • Supply Chain Optimization
  • Data Analysis and Reporting
  • Cost Analysis and Optimization
  • Ability to Multitask
  • Time Management
  • Communication Skills
  • Teamwork
  • Problem Solving
  • Coordination Skill
  • Detail-orientated

Hobbies and Interests

  • Photography
  • Hiking

Timeline

Team Lead-Demand /Logistics Planner

Arlec Pty Ltd
12.2022 - Current

Demand/Logistics Planner

Arlec Pty Ltd
08.2020 - 12.2022

Operations Officer

Collinstar Capital Pty Ltd
09.2016 - 12.2019

Bachelor of Business -

Monash University

Master of Mangement - Finance

University of Melbourne

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Michelle JIANG