Michelle Jones
Cooma,New South Wales
Summary
Office Manager with the capability to operate and run a small family run Air conditioning and Electrical business, sending out quotes and invoices using Xero programming. Pricing of goods and purchasing stock.
Experience in payroll and budgeting, complemented by strong customer relations skills. Successfully implemented inventory management systems, reducing costs while ensuring resource availability. Committed to fostering collaboration and driving team success through effective communication.
Organised with noted experience in administrative management. Prioritise projects and maintain staff are on time for bookings.
Answering phones and taking bookings, along with payments by phone, using EFTPOS and daily banking.
Dealing with any customer issues demonstrating strong communication skills.
Overview
15
15
years of professional experience
Work History
Office Manager
All Air Elect
06.2010 - 01.2025
- Coordinated office operations to enhance workflow efficiency and productivity.
- Led team meetings to communicate objectives and foster collaboration among staff.
- Managed daily office operations, ensuring efficiency and adherence to company policies.
- Developed and implemented streamlined processes to enhance administrative workflows.
- Implemented inventory management systems, optimizing resource allocation and cost control.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
- Optimized supply chain management, ensuring that office supplies were always available without excessive inventory holding costs.
- Streamlined invoice processing to ensure timely payments to suppliers, improving relationships and trust with key partners.
Education
No Degree -
Townsville State High School
Townsville, QLDSkills
- Office operations management
- Risk management
- Customer relations
- Payroll and budgeting
- Account reconciliation
- Customer service
- Scheduling
- Work Planning and Prioritization
- Decision-making
- Supplies ordering
Timeline
Office Manager
All Air Elect
06.2010 - 01.2025
No Degree -
Townsville State High School