Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Katoa

Edmondson Park,Australia

Summary

Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Nursing Student

TAFE NSW
03.2025 - 03.2025
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
  • Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
  • Cleaned and treated wounds to avoid infection and provide protection.
  • Utilized critical thinking skills when assessing patients'' needs, enabling timely identification of potential concerns requiring intervention from nursing staff or physicians.

Nursing Student

TAFE NSW
08.2024 - 08.2024
  • Educated patients and families on health promotion strategies, disease prevention, and self-care management techniques.
  • Demonstrated proficiency in utilizing electronic medical records systems for accurate documentation of patient information.
  • Collaborated with interdisciplinary healthcare teams to develop individualized patient care plans.
  • Monitored vital signs and patient responses to treatments, adjusting care plans in consultation with healthcare team to optimize patient outcomes.

Nursing Student

TAFE NSW
07.2024 - 07.2024
  • Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
  • Monitored patient vital signs, reporting any changes to experienced nursing staff.
  • Performed regular rounds to check on well-being of patients.
  • Enhanced patient care by accurately documenting vital signs, medical histories, and relevant information.
  • Participated in skills lab simulations to further develop nursing skills.

Stores Person

BigW DC
01.2020 - 02.2024
  • Receive orders from Big W stores all around Australia and making sure they were packed safely and loaded into trucks VIA Electric Pallet Jack Machine and 3 Wheel - Electric Forklift
  • Managed inventory levels to ensure accurate stock counts.
  • Created and maintained a database of parts and products, ensuring accurate records and timely delivery.
  • Coordinated the delivery of goods to various customers, ensuring on-time delivery with minimal delays.
  • Oversaw the daily loading and unloading of goods, ensuring that all items are accounted for and stored correctly.

Call Centre Agent

GTEK Solutions
11.2018 - 12.2019
  • Developed customer service protocols that improved call resolution time.
  • Resolved customer complaints in a timely and satisfactory manner.
  • Handled high-volume of customer inquiries in a professional and timely manner, resulting increases in customer satisfaction ratings.
  • Developed scripts and processes to improve customer service efficiency and reduce response times.

Retail Clerk

Kmart
10.2017 - 11.2018
  • Collaborated with other retail staff to ensure all customer needs were met in a timely manner
  • Performed cashier duties in a high-volume retail environment, processing up to 100 transactions per shift
  • Assisted in the training of new retail staff.

Education

RSA & RCG -

Hospitality And Tourism School

Higher School Certificate - undefined

All Saints Catholic College

Diploma - Nursing

TAFE NSW
Wetherill Park, NSW
10.2025

Skills

  • Communication Skills
  • Ability to work in a team environment
  • Multitasking Skills
  • Time Management Skills
  • Strong Critical Thinking Skills
  • Excellent Written and Verbal Communication
  • IV setup
  • ADL assistance
  • Infection control standards
  • Critical thinking
  • Direct patient care

Certification

  • Hand Hygiene Certificate, Australian Commission on Safety and Quality in Health Care - Feb 2024
  • First Aid Certificate - March 2024
  • Enrolled Nurse Toolkit V3 (HLTENN068), Palliative Care for Undergraduate - March 2024
  • Certificate II in Hospitality, Barrington Training Services - Dec 2019

Timeline

Nursing Student

TAFE NSW
03.2025 - 03.2025

Nursing Student

TAFE NSW
08.2024 - 08.2024

Nursing Student

TAFE NSW
07.2024 - 07.2024

Stores Person

BigW DC
01.2020 - 02.2024

Call Centre Agent

GTEK Solutions
11.2018 - 12.2019

Retail Clerk

Kmart
10.2017 - 11.2018

Higher School Certificate - undefined

All Saints Catholic College

RSA & RCG -

Hospitality And Tourism School

Diploma - Nursing

TAFE NSW

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Michelle Katoa