Rakelle Khoury
Sydney,NSW
Summary
Rakelle is a high performing Quality Assurance and Project Management professional with 7+ years experience delivering efficient and effective Quality Assurance Management in the Industrial sector.
Skilled in developing strong internal and external relationships to facilitate the collaborative achievement of high-priority organisational goals and confident leveraging skills in Process Management and Procedure Development to enable team success in fast-paced settings. Committed to lifelong learning and excellence, going the extra mile to facilitate continuous improvement.
Overview
7
7
years of professional experience
Work History
Safety Quality Environment Assistant Manager
Australian Structural Steel / AWI Steel
01.2022 - 05.2023
- Document Control and Project Management in line with ISO 9001 (Quality Management System), ISO-14001 (Environmental Management System), ISO-45001 (Safety Management System).
- Prepare Manufacturer's Data Reports ensuring compliance of fabricated steel works with Australia / New Zealand Standards.
- Ensure documentation pertaining to required construction categories is provided to applicable clients (CC1 to CC3- Material Traceability).
- Record management for 50+ active construction projects: digitising all paper records to online system.
- Project Management aligned with RASCI principles.
Developed company-wide procedures and processes, improving efficiency of Critical processes (Raw Material receipt procedure). - Design, Delivery and Management of the implementation of innovative new project management systems that has increased efficiency across teams by 25% while maintaining exceptional organisation and attention to detail throughout the transition process (Monday.com & STRUMIS).
- Prepare Non-Compliance registers for both companies and close-out issues via client Construction Project Management Systems (OmTrak, Aconex, iTWOcx, etc).
- Actively involved in company’s external audit processes.
- Developed training program for all employees to ensure certificates currency, new skills are learned and managed team training calendars/book in training.
Quality Control Officer/Office Administrator
Bhullar Group
01.2016 - 12.2022
- Prepare Manufacturer's Data Reports (MDR's) and ensure compliance of fabricated works with Australia / New Zealand Standards.
- Document Control and Project Management to International Quality Assurance Standards.
- Ensure documentation pertaining to required construction categories are provided to applicable clients (CC1 to CC3- Material Traceability).
- Managed logistics ensuring customers’ orders arrive safely and in a timely manner (transportation of fabricated beams, preparation of packing slips and manifest).
- Proactively manage supply orders (stationary, consumables, PPE, safety equipment, workshop equipment, rental hire, NDT testing) and ensuring no break in operations.
- Created library of 30+ standard operating procedures on centralised online hub to optimise team efficiency.
- Trained new employees on company procedures, computer systems and customer service expectations.
- Co-ordinated logistics pick-up and delivery of all orders and mail services, unpacked inventory, and stocked supplies.
- Maintained and enforced strict and up to date cleanliness and social distancing policies regarding COVID-19 outbreak to ensure both employee safety and customer satisfaction and safety.
Education
Bachelor of Music - Contemporary Music
Australian Institute of Music
Sydney, NSW12.2014
Skills
- Quality Assurance / Management to international standards - ISO-9001 (Quality Management System), ISO-14001 (Environmental Management System), ISO-45001 (Safety Management System)
- Risk and Project Management
- Manufacturing Process Improvement
- External Audit Planning and Execution
Languages
Arabic
Limited Working
Timeline
Safety Quality Environment Assistant Manager
Australian Structural Steel / AWI Steel
01.2022 - 05.2023
Quality Control Officer/Office Administrator
Bhullar Group
01.2016 - 12.2022
Bachelor of Music - Contemporary Music
Australian Institute of Music
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