Michelle Korney
Melbourne/Sunbury,VIC
Summary
I am a reliable, hard-working medical receptionist with proven expertise at St. Vincent's Hospital, excelling in patient scheduling and electronic health records management. Renowned for exceptional customer service and strong communication skills, I streamline operations and enhance patient experiences, ensuring a well-organized environment and efficient appointment management. Committed to continuous improvement and professional development.
I work well within a team, and autonomously. I take pride in my personal appearance, and I take pride in my workplace.
Overview
14
14
years of professional experience
Work History
Medical Receptionist
St Vincents Hospital/ Breastscreen
Fitzroy/Melbourne, VIC
06.2011 - 04.2025
- Managed front office customer service, appointment management, and administration tasks to streamline workflow.
- Greeted and checked in patients, updating patient information in computer system.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Performed all administrative duties, including data entry, and requesting images/reports from other medical practices, as requested by patients or doctors.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Straightened up waiting room to maintain neat and organized space.
- Utilized various software and tools to streamline processes and optimize performance.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
Debney Park High
Flemington01-1989
Skills
- Customer service
- Communication skills
- Time management
- Data entry
- Problem solving
- Attention to detail
- Electronic health records
- Patient scheduling
- Appointment management
- Medical office administration
- Records management
- Computer proficiency
- Data entry software
- Teamwork
- Multitasking capacity
Affiliations
I enjoy spending time outdoors, going for long walks, reading a great book, exercising, cooking, entertaining and spending time with my family and friends
Timeline
Medical Receptionist
St Vincents Hospital/ Breastscreen
06.2011 - 04.2025
High School Diploma -
Debney Park High
Similar Profiles
Neethu WilsonNeethu Wilson
Staff Nurse at st. Vincents university Hospital , Elm parkStaff Nurse at st. Vincents university Hospital , Elm park
Tony CruzTony Cruz
BEHAVIORAL HEALTH TECH at St Vincents HospitalBEHAVIORAL HEALTH TECH at St Vincents Hospital
Lucy HancockLucy Hancock
TSP Registered Nurse General Medicine at St Vincents Hospital SydneyTSP Registered Nurse General Medicine at St Vincents Hospital Sydney
Muhammad MushtaqMuhammad Mushtaq
Delivery Driver at Uber EatsDelivery Driver at Uber Eats
Kayla DennisKayla Dennis
Crew Member at McDonald'sCrew Member at McDonald's