Michelle Ljubic
Darley,Victoria
Summary
Hard working individual who is looking for new opportunities to learn and grow. Committed individual with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly.
Overview
14
14
years of professional experience
Work History
Production Worker
Saizeriya
01.2023 - Current
- Took on additional shifts during peak work periods to keep projects on schedule.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Troubleshot production issues and provided timely solutions.
- Weighed and measured items to prevent waste and meet quality standards.
- Participated in regular meetings with team members to discuss production updates.
Production Worker
Alton Personnel
10.2020 - 01.2023
- Inspected final products to assess compliance with quality standards and established tolerances.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Retail Worker
PetStock
03.2018 - 09.2020
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Retail Worker
Rebel Sport / Amart Sports
01.2016 - 04.2018
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
Retail Worker
Rays Outdoors
12.2012 - 01.2016
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
- Assisted in store layout redesigns, contributing to a more intuitive shopping experience and increased customer dwell time.
- Boosted daily sales performance by engaging customers on the shop floor and offering tailored solutions based on their needs.
Animal Care Attendant
Kepala Pet Resort
11.2009 - 12.2012
- Increased efficiency in daily operations by maintaining accurate records of animal intake, treatments, and dispositions.
- Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
- Reduced stress levels in animals through consistent implementation of behavioral enrichment activities tailored to individual needs.
- Provided compassionate care for animals, ensuring their physical and emotional well-being during their stay at the facility.
- Kept animals clean and free of contaminants to promote optimal health.
Education
Certificate II in Animal Studies -
Victoria University
Melbourne, VIC01.2010
Certificate III in Companion Animals -
Victoria University
Melbourne, VIC01.2005
Skills
- Customer service
- Active listening
- Communication
- Problem-solving
- Time Management
- Organization
- Self-management
- Motivation
- Conflict Resolution
- Safety Management
- Quality Inspection
- Machine Operation
- Equipment Operation
- Product Packing
- Hand Tools
- Complex Problem-Solving
- Workplace Cleanliness
- Problem Solving
- Material Handling
Availability
Available to work week days.
License
Current driver's license- Manual
Current marine license
References
Available on request
Timeline
Production Worker
Saizeriya
01.2023 - Current
Production Worker
Alton Personnel
10.2020 - 01.2023
Retail Worker
PetStock
03.2018 - 09.2020
Retail Worker
Rebel Sport / Amart Sports
01.2016 - 04.2018
Retail Worker
Rays Outdoors
12.2012 - 01.2016
Animal Care Attendant
Kepala Pet Resort
11.2009 - 12.2012
Certificate II in Animal Studies -
Victoria University
Certificate III in Companion Animals -
Victoria University
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