Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Madden

Ipswich,QLD

Summary

Experienced with artistic cake design, ensuring cakes are both aesthetically pleasing and structurally sound. Utilizes expert knowledge in color theory and decorating techniques to create unique designs. Track record of collaborating effectively with team members to achieve high-quality results.

Skilled cake decorating professional with solid experience in creating visually appealing and intricate designs. Known for strong team collaboration, adaptability, and delivering quality results. Expertise in fondant work, buttercream piping, and custom cake designs. Reliable, creative, and attentive to detail, ensuring client satisfaction and consistent excellence.

Professional in culinary arts field, bringing wealth of expertise in cake decoration. Known for producing innovative and visually stunning cake designs that meet client expectations. Team-oriented with strong commitment to delivering results and adapting to changing needs, showcasing skills in fondant work and piping techniques.

Overview

5
5
years of professional experience

Work History

Senior Cake Decorator

King of Cakes
09.2023 - 07.2025
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Organised cakes stock levels for the baker.
  • Organised cake, slice, cupcake stock levels for the factory
  • Packed daily orders for bakeries
  • organised and produced large levels of stock for the factory or a variety of cakes.

Bakery Manager

Walloon Country Bakehouse
02.2020 - 09.2023
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Rosters
  • Food Preperation
  • Eftpos, till and phone experience
  • Ordering stock and food.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
  • Established and maintained relationships with suppliers to procure quality ingredients and equipment.
  • Monitored inventory levels and identified opportunities for cost savings.
  • Coordinated catering orders for special events such as weddings or corporate functions while maintaining exceptional levels of customer satisfaction throughout the entire process.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.

Education

High School Diploma -

St Marys College

Skills

  • Cake decoration
  • Food handling safety
  • Precise Hand-eye coordination
  • Custom cake consultations
  • Icing techniques
  • Strong communication skills
  • Icings and fondant
  • Advanced fondant skills
  • Quality control analysis
  • Floral design expertise
  • Attention to detail
  • Reliable and responsible
  • Team cooperation
  • Customer service
  • Critical thinking
  • Team Training
  • Management
  • Commercial food production
  • Client presentation delivery

Timeline

Senior Cake Decorator

King of Cakes
09.2023 - 07.2025

Bakery Manager

Walloon Country Bakehouse
02.2020 - 09.2023

High School Diploma -

St Marys College

Similar Profiles

CREATE PROFILE
Michelle Madden