Michelle Mcilwain
Belgrave South,VIC
Summary
Successful psychology postgraduate student about to graduate an honours program and the Vice President of South Belgrave Football Club in the Eastern Football Netball League. Looking to change direction and gain an executive role in the AFL sector with aspirations to complete a Masters in applied social psychology. Experience in university, business, football and psychology provides a unique skillset in game policies, procedures and processes, as well as people and culture within the AFL.
Overview
9
9
years of professional experience
Work History
Psychosocial Support Worker
Imaginative Therapeutics
10.2023 - Current
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Help clients manage and reach individual goals, supporting independent progression and social skills.
- Enhance the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transport clients to appointments, shopping venues and entertainment events according to determined schedule.
Youth Mentor Volunteer
Raise Foundation
03.2023 - 03.2024
- Established rapport with diverse groups of youths, understanding individual needs and adapting mentoring approach accordingly.
- Provided emotional support and guidance to mentees, fostering self-confidence and resilience.
Office Administrator
Hydro-Jett Plumbing Services Pty Ltd
10.2015 - 12.2023
- Performed a range of office-based tasks, reporting to the Director.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
Children's Support Worker
Key Assets
09.2020 - 05.2021
- Providing support to foster families.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
Education
Advanced Graduate Diploma in Psychology -
Monash University
OnlineBachelor of Psychological Science -
Swinburne University of Technology
OnlineSkills
- Strong communicaton
- Reliable
- Critical thinking
- Problem solving
- Adaptability
- Decision-Making
- Administrative Management
- Organizational Structuring
- Team Leadership
References
- Sarah Padwal, Office Manager, HydroJett Plumbing Services, office@hydrojettplumbing.com
- Cameron Kidd, Football Operations Manager, South Belgrave Football Club, ckidd@ozoutdoor.com
Hobbies and Interests
- Sport
- AFL
- Outdoors
- Reading
Timeline
Psychosocial Support Worker
Imaginative Therapeutics
10.2023 - Current
Youth Mentor Volunteer
Raise Foundation
03.2023 - 03.2024
Children's Support Worker
Key Assets
09.2020 - 05.2021
Office Administrator
Hydro-Jett Plumbing Services Pty Ltd
10.2015 - 12.2023
Advanced Graduate Diploma in Psychology -
Monash University
Bachelor of Psychological Science -
Swinburne University of Technology
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