Michelle MOORE
Mirboo North,Victoria
Summary
Proven track record in enhancing medical records management at Latrobe Regional Hospital, demonstrating exceptional attention to detail and adaptability. Leveraged Electronic Health Record applications and project management skills to improve records accuracy and efficiency. Excelled in multitasking and problem-solving, significantly optimizing workflow and data analysis processes. Provides administrative and clerical support to medical staff. Proven record of accurately organizing, filing and retrieving patient information. Experienced in coding medical records and entering data into patient databases.
Overview
38
38
years of professional experience
Work History
Electronic Medial Records Administraion
Latrobe Regional Hospital
04.2020 - Current
- Input data into computer programs and filing systems.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Followed exact procedures for handling transfers and other releases of medical records.
- Maintained accuracy, completeness, and security for medical records and health information.
- Processed and tracked requests for medical records from external organizations.
- Generated and maintained statistical data related to medical records.
- Researched and resolved medical record discrepancies.
- Transcribed and entered patient medical information into electronic medical records systems.
- Identified new methods to optimize medical records management.
- Assisted in training new staff on medical record processing and filing procedures.
- Verified accuracy of patient information in medical records.
- Followed up with medical staff regarding missing information in patient records.
- Scanned and uploaded medical records into electronic medical records system.
Dairy Farmer
Self Employed
06.1990 - Current
- Kept up to date with new farm technology to make farm more environmentally sustainable.
- Monitored milk production quality and quantity and evaluated daily data to address inefficiencies.
- Developed and maintained detailed herd health management program to support livestock wellness.
- Implemented successful strategies to maximize dairy production with enhanced nutrition and herd health initiatives.
- Coordinated daily workflow to optimize resource allocation and farm productivity.
- Maintained farm equipment and vehicles.
- Attended promptly to needs of sick cows to maintain health of livestock.
- Researched pests and diseases common to individual types of stock and developed mitigation plans.
- Placed supply orders, restocked supplies and merchandised products for purchase by customers.
- Managed operational records, administrative needs and marketing plans to promote business and strengthen revenue streams.
- Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
Medical Receptionist
Leongatha Healthcare
02.2011 - 12.2014
- Transcribed phone messages and relayed to appropriate personnel.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Completed patient referrals to other medical specialists.
- Answered phone calls and message, scheduling appointments, and handling patient inquiries.
- Managed office bookkeeping with insurance billing and patient payments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
- Obtained payments from patients and scanned identification and insurance cards.
- Performed various administrative tasks by filing, copying and faxing documents.
Receptionist
Allen Needham and Co
11.1986 - 05.1988
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained confidentiality of information regarding clients and company.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
Education
No Degree -
Morrinsville College
New ZealandSkills
- Performance metrics analysis
- Project management experience
- Medical History Recording
- Word Processing Software
- Information Sourcing
- Patient Medical Records Maintenance
- Attention to Detail
- Information Analysis
- Patient Data Coding
- Records Accuracy
- Protected Health Information
- Electronic Filing System Organization
- Microsoft Excel
- Multitasking Abilities
- Reliability
- Goal Setting
- Discharge Documentation
- Electronic Health Record Applications
- Problem-Solving
- Records Maintenance
- Time management abilities
- Adaptability and Flexibility
- Analytical Thinking
- Self Motivation
- Paperwork Processing
- Patient Information Verification
- Adaptability
- Data Entry
Timeline
Electronic Medial Records Administraion
Latrobe Regional Hospital
04.2020 - Current
Medical Receptionist
Leongatha Healthcare
02.2011 - 12.2014
Dairy Farmer
Self Employed
06.1990 - Current
Receptionist
Allen Needham and Co
11.1986 - 05.1988
No Degree -
Morrinsville College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Enjoy Endurance Horse Riding in my spare time
I enjoy endurance horse riding in my spare time. Perfect sport to loose yourself in time with distances of continuous riding for up to 160kms. My favourite distance is 80kms where I get to experience the beautiful state parks Victoria has to offer. Horses are monitored by vets to make sure they are fit and healthy to cover these distances. A great sport paying homage to days gone by where horses were the preferred mode of transport.
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